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"the reception staff were welcoming and informative, We had a clean, spacious bedroom with all the facilities of coffee, tea, TV etc. The breakfast selection was good, although they had run out of bacon half an hour before breakfast was over.. The hotel is located near a bus stop into Lichfield city so it was very handy for us."

"Definitely the staff on reception! We were checked in by a lovely lady whose name I didn’t get and checked out by Dom! Everyone was so friendly, welcoming and great with the kids. Thank you for a wonderful stay!"

"Didn’t use bar and breakfast was great"

"Comfortable bed, good shower, tea & coffee making facilities Room was cold about 3/4am but we found a blanket in the cupboard "

"Alison on reception was lovely, really friendly and welcoming. We are in the restaurant and the food was great. Our room was really nice, had everything we needed. We also had breakfast which was nice and Aimee was really cheerful "

"Nice place"

"Excellent stay I can’t believe we’ve not stayed there before I have booked twice more for next year so I get a room before it is fully booked. All the staff, food, drinks and room were excellent Thankyou. Bridget. "

"Ample parking, good breakfast choices, good size room and en-suite. WiFi and TV in the room. Cosy communal lounge and kitchen. The kitchen well equipped with refrigerator, cooker and microwave."

"Staff were pleasant and efficient "

"All elements of the hotel were well presented. The room was excellent and we had a choice of a shower or bath. The staff were polite and respectful to guests which made it a relaxing visit. The breakfast menu was excellent with individual requirements met. ie poached eggs etc. There are ample EV charging points in the car park. Unfortunately we did not use the pool complex on this occasion. We would stay here again in the near future. Well done."

"Lovely property. Room was clean, well appointed. Breakfast was delicious. Hosts were friendly and nothing was too much trouble. Definitely will come again.Thank you!"

"Excellent hotel in a convenient location"

"The room was clean and comfortable with plenty of space. There was a good selection of tea and coffee and soap, shower gel etc. The pub and restaurant attached was fantastic and the food really lovely. We will definitely stay again"

"Really nice looking property with easy parking. Food was excellent and location was out of the way quiet but still easy to get to. Some negatives was that the matteress was old and soft so you rolled toward the center and one of the receptionists had limited people skills. No conversation loke 'good morning, how was your stay.... anything and one of the advertised benefits of that roaring fire was not kept alight so any though of having a drink after dinner infront of it ..you can forget....

"Clean room, friendly staff, plenty of choice fo breakfast. Comfortable beds. "

"Clean room, friendly staff, quick & easy check in & out ."

"Stunning hotel"

"comfortable stay and good breakfast"

"Room was lovely. Staff very friendly. We Stay here when ever we are can to visit family"

"The room & public areas of the Gateway Double Tree (Nottm) were spotless, the staff friendly and, most importantly (with snow on the ground WARM"