Search Hotels with Pool in Highlands

"Nice folks in a clean environment. "

"The room was clean. Breakfast was good. "

"Clean convenient close to airport and food"

"The floor in the room was dirty, as if it hadn’t been cleaned in months. The iron didn’t work properly — water was leaking onto my clothes while ironing, so I had to change my outfit. The room itself was spacious, and the bed was comfortable. It’s okay for a one-night stay. Communication: I sent two messages a few days before arrival asking about the shuttle service, but never received a reply. So, I called two days before my arrival to ask whether I needed to schedule the shuttle in advance. I was immediately put on hold, and after a few minutes, I was told to expect the shuttle in 30–40 minutes. When I repeated that I was arriving in two days and was only asking about scheduling in advance, the staff member replied that he couldn’t understand my accent and that I should call only after I had arrived and picked up my bags, and hanged up. On the day of my arrival, I called after landing (but before exiting the plane) and waited no more than 5 minutes for the shuttle, so good job on that!"

"Every aspect of this hotel was in order & thought out. Clean, orderly, & imviting. The staff were beautifully amenable, always visible, & a wealth of information during my stay. This will be my hotel whenever I fly into & out of Houston. I love this city!!"

"had a glitch @ check in where no rooms were clean. the two wonderful ladies working check in were spot on and were able to get the situation corrected in a timely fashion. "

"The ac was not very cold I believe it wasn’t working well it was a bit warm in our room "

"We aren’t sure what has disappointed us the most. The tub is rusted, the shower doesn’t get warmer than room temperature, there is fast food trash in the hallways, the AC constantly drips water onto the carpet, the whole hotel smells musty, including the pillows, the tables at the dining room are sticky, and to top it off, there are about 10 working channels on the TV’s, 11 if you count the Guide. The staff were friendly though, that’s worth a star. "

"Great hotel located downtown close to all west Dallas for easy access to midtown. Breakfast is delicious and the supper is great too with wonderful room service. The staff is warm and welcoming. The room was nice and clean and made a cozy one day stay."