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"The staff was very helpful. We had a mold smell in the bathroom and so they quickly moved us to a new room. All the ice machines were not working which was an inconvenience."

"I didnt have breakfast but picture of hotel looked better .it was small with super slow elevators. Beds and pillow ok. Overall over pricec"

"Ok"

"Rooms are beautiful and clean! Staff was friendly and helpful!"

"Friendly staff "

"The cabin we've stayed was very dark to the point that was very unsafe on the stairs. The lights had an option of dimming and not dimming but the second option didn't work. Other than that was a very charming cabin and very good location."

"From the pictures I expected a little more for the money. Room was old and outdated. Resort is old and outdated. Coffee machine was broken, TV didn't work properly either. The cafe was awesome. The restaurant was super overpriced. The property is beautiful though. It is close to the village as well. The pool area was great and the pool staff were terrific but extra small jacuzzi and only a handful of lounge chairs. If you are coming to Arrowhead to do lake activities forget about it! We...

"Nice rooms, friendly staff and a well maintained property. They also had a pretty decent spread for the included breakfast."

"Wanted to me to pay extra because Expedia didn’t pay them busted door hinges in the front damage all around the place mold in shower and calcium stains wasn’t as advertised a couch in the picture of the listing wasnt there when we got there and it was replaced with a single bed "

"Great value for the price! "

"The location was the cherry on top!!! This is a beautiful cabin, spacious and roomy for my family!"

"No informayion about the property, amenities or how the heater/ac worked was provided. The hotel looked old and unmaintenance by a professional. It looked like an untrained contrator did repairs yo the room. Never staying there again."

"Hello, it was the first time for me to know big bear , and everything was good, I don't have any issues,"

"Remember to use the outside seating are with fire pit near the front door."

"Convenience and great breakfast. Quiet and clean"

"Every thing was perfect"

"EXCELLENT STAY. Staff was The BEST, GOOD FOOD, and Room was SUPER CLEAN, COMFORTABLE, AND AWESOME. "