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"We are not normally in the habit of leaving reviews either of establishments either good or bad; however our experience of a1 night stay on 17th June. we feel needs recording. Opted to book a Delux twin accessible room. The room was across the courtyard from the main pub building. At first sight the room appeared adequate although not particularly appealing. The real problem was the presence of a very powerful unpleasant smell which we thought may disappear once the external door and window...

"Shops near by hotel car park very small Staff excellent please chat to them about local places of interest you won’t be disappointed. Hugh Molloy"

"The Hotel looked excellent - unfortunately we weren't able to stay there - why? Because the hotel was closed for refurbishment - and EXPEDIA failed to notify us prior to travelling - and also EXPEDIA refused to share our phone number with the hotel so they were unable to inform us in advance of our arrival - fortunately the hotel staff were able to assist us in gettinga ccomodation nearby. Unbelievably EXPEDIA is also now asking us to review our stay despite being advised - again - that the...

"Excellent stay and would definitely book again when in the area, thank you"

"The breakfasts were good, although they weren't included, but it was hard to get an evening meal. The room I stayed in was near the road and boiler/ air conditioning so it was very noisy so I slept very badly. The fire alarm went off early in the morning and we didn't get any information from the staff so didn't know if it was safe to return to our rooms. Although geographically it worked well I wouldn't stay there again."

"We stayed at this hotel twice in two different rooms. First we booked the deluxe room and everything was fantastic, the second time we booked the double room and it was not nearly as good. Room was small and the bathroom was tiny. The hotel itself however is beautiful, has a lovely peaceful garden surrounding it and the food is incredible! There is plenty of parking. Would definitely return however would make sure to book the upgraded room."

"We were sent to a room that was already occupied !! Only upon entering we encountered a man coming out the shower as surprised as we were It took another 45 minutes to sort a room and at no time did anyone say sorry!"

"What a lovely stay, we stayed in the print room which was the perfect size, very homely and welcoming, overlooking the market square. Communication with The Dial House Team was via WhatsApp, they responded straight away and were always happy to help. The location is perfect being 30 minutes drive from some great sights. Breakfast was lovely, huge croissants. Honestly can’t fault anything. I’d definitely recommend and would love to stay again, I want to try one of the other rooms as they’re all...

"Easy check in, great room, excellent breakfast. All in a quiet spot close to Sgeringham"

"The location was easy to find using satnav and the access is very easy. There is ample parking in a quiet location. An unusual feature is that all rhe rooms are purpose built modern units detached from the much older public house part which also houses the restaurant. There is also a beer garden area with some shade. The benefit of this layout is that there are no staircases or lifts to navigate to get to your room. My room was exceptionally large, and my first impression was how cool it felt...

"Fabulous relaxing hideaway outside the city, great bed great staff and good restaurants. A lovely base to use to visit Norwich and surrounds."

"Evening meal a bit like faulty towers; eg, waiter knocked drink over & expected us to pay for replacement, (no, we didn’t). Large, dark stains on all carpets. Breakfast was a fiasco; had to request many essentials, eg teaspoon, tea pot, milk, tea bags, etc. The bar ran out of beer/lager every night. I could go on, but not enough space or time. Essentially I believe many faults were down to staff shortages."

"We enjoyed a lovely evening and overnight stay here. Katie gave us a warm welcome on arrival and she and her team were excellent throughout our stay. There is a clear focus on customer service. Our room (4 -The Aviary) was perfect and had a beautiful bathroom with free standing bath as well as a shower. Our evening meal and breakfast were excellent. We can't fault this place - great for an overnight stay "

"Room was nice , shower was good . All round perfect for my needs and parking was handy"

"We went to fakenham races and then spent 2 days at Walsingham. Nice warm room where we could watch the passing interesting people. The food was not amazing but edible."

"Excellent room with separate sitting area and tea/coffee/milk/ cereal and juice. Looked out onto garden area. Extremely comfortable. Parking spot. Highly recommended. Very helpful host."