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"It was a 2 night stay, lovely room, staff were lovely and friendly, laundry was clean. Only one lift was working, but we were only on second floor so just used the stairs. Food was lovely. Definately come back to this hotel. "

"Spa great - occasionally too busy but worked OK. Food outstanding - definite improvement from last year. Generally excellent stay."

"A lovely stay - a family of 5 and booked 2 rooms. Yanas was very helpful and friendly and made sure our check in and check out went smoothly. Great surprise with the complimentary hot drinks voucher and 2pm check out. Thank you "

"I forgot to request hypoallergenic bedding before my stay and the hotel were very accommodating and bought me feather free bedding no problem"

"Great hotel in excellent location. All staff were really friendly and provided helpful information about the hotel's services. Bed was very comfortable and room was a good size and very clean. Quality bed linen and towels too. Plenty of choice of cooked and continental style breakfast items. Really great value stay. Will definitely be back for another stay."

"Lovely hotel. Rooms were clean and the hotel is close to shops bars and restaurants."

"Beautiful Hotel ideally placed for visiting The Sage Centre. Fantastic comfortable room, great clean bathroom, tea and coffee offerings were good. Only downside £23 each for a breakfast is crazy compared to other hotels. So we ate out lol."

"Very nice room for the price "

"We stayed at INNSiDE Newcastle in October for one night while visiting the city for a show. It was a great excuse for a short getaway and a nice meal. Normally, we’d stay at Malmaison or Dakota, but on this occasion, their prices were ridiculously high—so we chose INNSiDE instead, and we’re glad we did. We stayed in a River View Room, and the online check-in process was smooth, even though it required a bit more information than expected (which is becoming the norm these days across the UK and EU). We received an early notification that our room was ready, and upon arrival, simply scanned the QR code from the email—our room key was instantly dispensed from a machine. Perfect! Checkout was even easier: just select your departure time and drop off the key. While the exterior of the hotel may not be the most striking, the interior is stylish and welcoming. The lobby features thoughtful local touches, and the room itself was spotless, quiet, and well-equipped for a short stay. A standout feature was the complimentary minibar stocked with soft drinks and beer—a lovely touch. Floor-to-ceiling windows offered views of the River Tyne and High Level Bridge, which were enjoyable despite the rainy weather. Prior to our stay, we contacted the hotel about a special occasion and were assisted by a staff member named Stavros, who was incredibly helpful and ensured everything went smoothly - so a big thank you to Stavros for this. Overall, we had a fantastic experience."