อพาร์ตเมนต์ใน เฮกแซม

"A lovely stay"

"Very helpful and friendly staff who were always willing to help and advise on the locality. The apartment was very clean and well thought out and supplied for visitors."

"Clean but tired hotel. Helpful staff, good location"

"Very basic, not the cleanest, piles of rubbish outside entrance. Ended up leaving. Asked for refund still waiting for reply off duty manager. Stains and burns on carpet. "

"Property was clean and spacious with good facilities, some basic food prep facilities included although I think some rooms include a kitchen. Easy check in and check out, good communication from Kirsty. Perfect for me on a local business trip. Would recommend and stay again. "

"We had issue with our original property. However, it was esybto communicate with the staff and they promptly moved us to a different property which is even much more better than the previous. Staff were courteous and responded to our needs promptly. Its been less than a few days we moved out. Hence, i am awaiting a refund of the deposit paid. Otherwise, i appreciate the service provided."

"Lovely apartment in a quiet location. Big private courtyard / garden area with a hot tub (*however would note it’s only a 2 person sized) Fully equipped with all you need. Would recommend!?"

"Fab little apartment. Really clean and ideal for a 3 night stay while my daughter was having surgery in the RVI - ideal location too. Really friendly staff too. "

"I’ll keep this as a factual review rather than allowing emotional comments. The communication from the property management team was good, with clear guidance on entry, location etc. That’s where it starts to go wrong. Poorly maintained inside the building with stains all over the floor. 1 x double bed and 2 x single was the description. A double bed was present very very uncomfortable with hardly any mattress comfort, it was like sleep on a wooden block. The 2 x single beds was a...

"was nicer than I expected"

"I booked last minute for a cycle event in the area, the directions were easy to follow, if you screenshot them as advised, phone signal is poor to non existent (bliss) The Meadow View Hut is clean cozy and well appointed, the fire burns very warm so one of the provided logs at a time. If you can’t be bothered with the hassle of the fire, the heating is plenty on its own. Falstone is a great staging post for Kielder Forest, and there’s plenty of adventurous things to do near by, endless walks...

"Goog location"

"First and foremost, do not book this place. We arrived at the property around 5pm because we had been at the museum all afternoon. Before getting there, we had picked up ready meals for dinner. We discovered 5 minutes after arrival that the property had no power. It was clear that the power had been shut off by power company or similar as no issues with the fuse box. We were in a what's app chat with property management and let them know and they stated that they couldn't get it fixed so...

"Well where to start!! Probably best to start with the fact we didn’t end up staying here, not because we didn’t want to but because firstly we couldn’t find it, the address provided didn’t match the postcode, eventually found the road but no Alexander Apartment? Tried mobile number on booking which was out if service - never received any details on how to get in (even if we’d have found it!) hotels.com we’re next to useless, also couldn’t contact the property nor could they book us anywhere near...

"If you are going to Newcastle, just book this place. Its 5 min walk from the station and so central for the nightlife. Great pub underneath and food options everywhere. The apartment was clean and well laid out, the communication from Gary was spot on. Dont think, just book it."

"Had a double booking, then given an 'upgrade' which was only a minor improvement on our last accommodation. Quite a few features didn't work and no gym as advertised on their website."

"Booked for a girls trip to Newcastle. The owner contacted me at 1:30pm when check-in is at 2pm saying we need to be a £40 cleaning fee and once this is paid then we can get the code to retrieve the house key. This was not stated before booking. We did not pay this fee as the house was no clean. Cobwebs, dust, mould in shower and flies in most rooms as they had left the windows open. On Sunday I checked my account and the. Had taken the £40 from my account without permission. I have asked for a...

"I booked last minute for a cycle event in the area, the directions were easy to follow, if you screenshot them as advised, phone signal is poor to non existent (bliss) The Meadow View Hut is clean cozy and well appointed, the fire burns very warm so one of the provided logs at a time. If you can’t be bothered with the hassle of the fire, the heating is plenty on its own. Falstone is a great staging post for Kielder Forest, and there’s plenty of adventurous things to do near by, endless walks...

"Good facilities, good location, friendly staffs. "

"Property needed a deep clean. I sneezed a lot and had black dust come out of my nose. Heating didn’t work sometimes and the room was quite cold. I booked through Expedia and check out said 11 am and I wasn’t told any check out time by the owner. On the morning of check out a cleaner knocked at the door and we shouted we were still inside. I popped to the loo and finished packing my back when the cleaner knocked again which I thought was odd so I double checked on my emails and then clarified the...