Search Hotels Near Het HEM, Amsterdam

"Yes"

"Was a good room, however there was sometimes a strong smell from the pipes "

"exelent stay. very good location. "

"Railway station and late opening Albert Heijn within 5 mins"

"Showers have a pressure problem. "

"The hotel itself was very clean and quiet. Environmentally conscious and friendly front desk staff. Very reasonable price and close to a public transportation stop (2 minutes walk at most.) Conversely, my experience at restaurant attached to the hotel was quite different. According to them, their pool cleaning caused…rodent issues at the restaurant, to which I saw. Their initial response to this feedback was somewhat defensive but apologetic once they confirmed my identity. Not sure what my room number had to do with their rodent issues, but they responded with an apologetic note in my room afterwards. Food was underwhelming and I lost my appetite after the running rat."

"The hotel itself is beautiful especially from the outside. Checking in is smooth. Location is closer to train station. Did not get the chance to try the spa and gym. Did not try the food as well. Outside the hotel, there are fast food and small supermarket nearby if you want to grab some food and snacks. The issue I have got is the water pressure in the shower, slow flow but manageable. There is a small kettle provided for teas and coffee, temperamental kettle. Otherwise all okay. "

"The room had small fly’s, there was rubbish under the bed from the previous people which the cleaner didn’t bother to check which brought all the flys in the room. On the second day she didn’t bother to clean the shower and left the towels on the floor, also we booked in 3 adult and a child age 8. when we went in the room there was a cot bed made up, which I had to take down. "

"Room was specious, however house keeping was not great…. Staff was cooperative, continental B/Fast was good… Overall rating is 5Stars with the suggestion to improve the house keeping services…"