โรงแรมใกล้สวนสัตว์ Henson Robinson, สปริงฟีลด์

"Kitchen out of multiple items, including plates. Air conditioner issues. Front desk staff was friendly."

"The staff were all very friendly. The room was comfortable and well maintained"

"The hotel was quiet and not much traffic around. The breakfast had several options to choose from, both hot and cold. Check in took a while because front desk personnel was new and learning the process. Understandable."

"The fact that the elevator was not working and after driving six hours and getting in at midnight then having to haul all the luggage up three flights of stairs it was not pleasant. The only thing the front desk person said was the manager did not want to pay a service call all weekend so it was not working did not help at all"

"The hotel was very clean and spacious. The staff were friendly and helpful."

"This comment may not be true about all the rooms. Our room was outside of the main building (lavender room). The room had an old stained carpet that was not vacuumed at all during the time we were there. We know this because there were several dried leaves on the carpet from the day we arrived to the day we left. If you stay at the hotel for longer than a day, they do not clean the room unless it’s requested. We did request and they made the bed and put fresh towels but did not vacuum the...

"Everything is alright, but breakfast quality need to improve."

"Solid hotel. Friendly helpful staff from check-in to restaurant staff. Highly recommend if in Springfield."

"Our room was SO CLEAN. Loved the facility. Very old school and such a neat place to stay on Route 66. The hot tub was absolutely DIVINE!!! We will be returning."

"Wonderful staff, great room, a totally great place to stay."

"Nice"

"Good breakfast and plenty of parking."

"Nice hotel. Great service. Common areas are in good shape. No drinking water in the gym. Room was a bit dated, but very nice and functional. Breakfast buffet included. Fruit and meat options were good; breads were institutional and brought the experience down a bit."

"Comfortable bed!"

"Good location, clean, comfortable room and great staff."

"We had no housekeeping for the last day of our stay which was last Sunday. We had to go downstairs to get our wine open and come back up no wine opener. We ran out of tissue what else? Oh our keys stopped working for two days. I had to get them recharged and we had expected to have breakfast you know complementary breakfast like the Hilton and other hotels I’m really shocked and amazed so my mother and I am at 80 six-year-old Mom and I who flew in from New York were not impressed. "

"Refrigerator in room did not work. Elevator was not working"

"Large, really clean room, quiet location, a couple were trying to check in with a dog when I was coming in. Location was close to gas, food, a "Dollar Store" and 1 exit away from my next day event."

"They are actively upgrading the hotel. Location is as close as you can be to the Capital area. Staff were all very nice and attentive."