โรงแรมและที่พักในเฮนลีย์อินอาร์เดน

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"The staff were very helpful & informative. The breakfast buffet could have more items however it was still decent. For breakfast, we were offered vegetarian sausages seperately as the buffet did not have any vegetarian sausages. That was very thoughtful of the staff. The room had everything we required, a hairdryer, a fridge (requested earlier), a fan & were able to adjust the heating in the room. The spa facilities were nice & clean."

"Weren't to a local wedding, needed a room and bed for the night. The hotel was great with a night porter and a decent bed. Breakfast the next morning was first class."

"Breakfast very good"

"I had no breakfast but liked the car park "

"Private secure parking for guests only. Hotel in the heart of the Village. "

"Very historic hotel, with good amenities and excellent staff. Restaurant was excellent with very level of service ."

"We had a really lovely stay at this hotel. From the moment we arrived, the staff were incredibly friendly and attentive, always happy to help and made us feel genuinely welcome. The room was comfortable, spotless, and wonderfully quiet—perfect for a relaxing night’s sleep. It’s clear that a lot of care goes into creating a peaceful and enjoyable environment for guests. Overall, a very nice stay, and I wouldn’t hesitate to return. Highly recommended! "

"Brief and comfortable stay"

"Great b&b ! V comfy room, delicious breakfast and v handy location "

"Friendly welcome, clean tidy room, no smells, two small spiders. Comfy bed, nice hot shower. Breakfast was excellent, good choice."

"Had a grew overnight stay. The amenities in the room were great. Very comfortable, they thought of everything. Lots of parts are newly renovated and well cared for. The staff were really kind, friendly and helpful. Would definitely recommend "

"The rooms were clean, although there was a noticeable smell throughout, possibly from cleaning products or the carpets. Otherwise everything was great. The room was tidy, the breakfast was fresh and hot, and the staff were very helpful."

"A shame breakfast not cooked to order. Impressive dining room, just avoid tables on a through- route. Well staffed all great at up-selling. Had a room in the main house which had difficult access to the bathroom, especially at night. (Three narrow steps up). Check in/put very smooth. Comfortable lounge areas"

"We have loved our time at New Hall Hotel. The place is beautiful. We end up visiting again within rhe same week it was so nice. Whenever we come to the west Midlands this is where we stay. The rooms are spacious and clean, the food is lovely and a nice selection. Everyone speaks to you and makes you feel welcome. Next time we will try the spa. "

"Easy to park, helpful staff, easy access to the pub next door for dinner. Recommend for a good value overnight stay."

"Quick check in. Location is perfect for the airport. Shops in the airport on 24 hour opening giving good snack options. Comfortable bed and room well soundproofed"

"Dinner was great 😊 "