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"First time in New York.. Did not realize a “shared” bathroom meant “community”! Hotel staff worked with us and got us moved to a different room! The trip unfortunately had to end early due to an emergency surgery while visiting, and the front desk was so accommodating with everything! "

"Nice "

"Staff was very nice and felt safe during my stay"

"The room was perfect. Well appointed and super clean. Staff was more than helpful. Beverage center was a major bonus. Will return. "

"La habitación es excelente y una vista espectacular. El servicio muy bueno pero el desayuno es un desastre."

"Staff very friendly and great location "

"The room was spotless, front desk were really welcoming. I loved the art work on the walls as I walked to my room. Everything was simple and easy from check in to check out. I would come back and also recommend to others"

"Great"

"Excellent hotel. Would stay here again!"

"Awesome!!! "

"This is an amazing place. It feels like our home away from home when in NYC:)"

"Very clean and comfortable. "

"Awesome location, clean and adequate spacious room. "

"The ace is my favorite hotel in nyc. The rates are so fair, staff is incredible, vibe is welcoming, rooms are super comfortable. "

"Great place and location. Staff is awesome! "

"Clean room, all staff were professional"

"Room was perfect! We upgraded to a suite and the change was seemless. The staff was friendly and helpful! I Would definitely stay again."

"Room was clean and staff was amazing. Close to everything. Will definitely stay again! "

"Clean room and toilet, staff at front desk was super friendly! "

"Everything was amazing! Love the location and how accommodating the staff is. 10/10 highly recommend! Already planning my return! "