Starwood Capital hotels in Hempstead

"When we arrived the room assigned us was not cleaned at all from the previous guests. After being transferred to another room, the air conditioning was broken and the rooms were extremely hot. The window was broken and no one came up to fix the issues after being asked numerous times at the front desk. Horrible stay "

"It was a nice hotel with great staff. They cleaned the rooms everyday. They had grab n go breakfast that was gd! It was awesome! "

"Absolutely amazing! Could see Central Park from my view."

"Convenient to subway stops and nearby attractions "

"Right in Times Square, close to theatres, restaurants, and shops! 15 minute walk to Penn Station."

"Disregard any of the elevator comments. They are working and efficient. The property provided 2 bottles of water per day and you get those at the gift shop but your $35 per day credit doesn’t apply to the shop only the restaurants in the hotel. Property was very centrally located, and staff was very helpful. Rooms were good but beds are standard size so not much room if you were traveling with a family. This was a good option for our family of 4. I would choose this again."

"Very clean, incredible staff"

"The front desk clerk was helpful and very polite! He made our stay. The room is just that, a room. It was clean and had a nice size bathroom. This hotel was exactly what we needed for a quick trip to see a broadway play. A block away from Times Square, you had all of the amenities that you need.. "

"I have travelled the world and this is one of the worse hotels I have ever stayed in. The room was in such a bad state of disrepair. The Shower was broken, large hole in ceiling around the shower head. Toilet seat chipped and toilet didn’t work properly, paint work around bathroom door was tatty and a huge amount of dust in the corner of the door frames, there are no tea or coffee facilities in the room which was small and dark and a noisy generator outside the window. Also tatty torn carpets in hall around the lifts. We asked the receptionist if we could change and she was most unhelpful and advised there was not a room available."