Excellent managed hotel
Highly recommended, very convenient and walkable
Great staff
Owners even came and said hellos during breakfast
Lovely stay , great bed and room
Nice hotel with elegant old world feel; very courteous and helpful staff, at check in and check out. Excellent breakfast. Our room was in the newer wing and while comfortalbe, definitely felt more dated than we had expected, and considering that, perhaps a bit over priced.
This is a 5 star hotel all the way ! One of the most beautiful properties I have ever started at in my life, and I have stayed at many 5 star properties all over the world. Ha my only complaint would be that the bath towels were thin but really that is at. Just a locked beautiful place.
The hotel is beautiful and in a great location near the city centre. The staff are extremely knowledgeable and welcoming, if we come back to Heidelberg this is where we shall stay !
The hotel is elegant and charming. Staff were friendly and professional at the same time. It felt the 150 year old legacy and tradition with modern amenity.
The room was beautiful and incredibly comfortable. The courtyard was such a lovely inviting space. The staff were always helpful with our many questions and requests for recommendations. Our stay here made our 20th anniversary trip extra special
It was quite a pleasant experience with breakfast in the room and staff being ready to serve you and staying with you through the whole process of serving you not just walking away. When we arrived with luggage, the staff quickly came pouring down the stairs to help us, bring the luggage up to the counter .on the whole excellent experience.
Ett vackert hotell, med hjälpsam och trevlig personal. Ägarna bryr sig verkligen om att gästerna skall trivas. Ett klassiskt Grand Hotel. Kan vinna på att renovera vissa gemensamma ytor, men absolut inget fel. Rent och fint, och mycket trivsam bar och Spa.