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The Heidelberg Exzellenz Hotel

3.5 star property
Hotel in Heidelberg, near Marktplatz

Choose dates to view prices

Heidelberg Exzellenz Hotel offers modern convenience and attentive service. Enjoy in-room WiFi, a business center, and a meeting room. Laundry service adds ease, while the staff impresses with their helpful approach.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Individually decorated, desk, iron/ironing board, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Individually decorated
Mini-fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Individually decorated, desk, iron/ironing board, free WiFi

Standard Single Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Individually decorated
Mini-fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Studio (2 People)

Studio (2 People) | Individually decorated, desk, iron/ironing board, free WiFi

Studio (2 People)

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Individually decorated
Kitchenette
Mini-fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Microwave
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio (1 Person)

Studio (1 Person) | In-room business centre

Studio (1 Person)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Kitchenette
Mini-fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Microwave
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | Individually decorated, desk, iron/ironing board, free WiFi

Triple Room

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Individually decorated
Heating
Kitchenette
Mini-fridge
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Map
Rohrbacher Straße 29, Heidelberg, BW, 69115

What's nearby

  • Heidelberg University Library - 15 min walk - 1.3 km
  • University of Heidelberg Old Campus - 15 min walk - 1.3 km
  • Marktplatz - 3 min drive - 1.8 km
  • Heidelberg Castle - 4 min drive - 1.8 km
  • University of Heidelberg New Campus - 4 min drive - 2.7 km

Getting around

  • Heidelberg Seegarten Tram Stop - 5 min walk
  • Heidelberg-Weststadt/Südstadt S-Bahn - 10 min walk
  • Frankfurt Airport (FRA) - 60 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Executive Lounge - ‬4 min walk
  • ‪Indian Grill House - ‬2 min walk
  • ‪Schrieder’s Restaurant - ‬3 min walk
  • ‪Café Fresko - ‬5 min walk

About this property

The Heidelberg Exzellenz Hotel

Hotel near Marktplatz
The Heidelberg Exzellenz Hotel provides amenities, such as dry cleaning/laundry services and a business centre. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, laundry services and 1 meeting room
  • Luggage storage, smoke-free property and a reception hall
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually decorated, and offer comforts such as pillow menus, as well as amenities such as free WiFi. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, mini fridges and daily housekeeping

Similar properties

Bar (on property)

Premier Inn Heidelberg City Centre

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
8.4 out of 10, Very good, 1,008 reviews
The price is ฿2,231
฿2,648 total
includes taxes & fees
23 Nov - 24 Nov
Premier Inn Heidelberg City Centre

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 9 for children

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • 1 step to reach entrance
  • Lift (70 centimetre wide door)

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
Guests will receive lockbox information

Access methods

Staffed front desk, lockbox

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 9 for children
  • Self-parking fee: EUR 15 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Exzellenz
Exzellenz Heidelberg
Exzellenz Hotel
Exzellenz Hotel Heidelberg
Heidelberg Exzellenz Hotel
Heidelberg Exzellenz
The Heidelberg Exzellenz
The Heidelberg Exzellenz Hotel Hotel
The Heidelberg Exzellenz Hotel Heidelberg
The Heidelberg Exzellenz Hotel Hotel Heidelberg

Frequently asked questions

Is The Heidelberg Exzellenz Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at The Heidelberg Exzellenz Hotel?

Self-parking is available for EUR 15 per night.

What time is check-in at The Heidelberg Exzellenz Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at The Heidelberg Exzellenz Hotel?

Checkout is at 11 AM.

Where is The Heidelberg Exzellenz Hotel located?

Located in Weststadt, this hotel is within 1 mile (2 km) of Neckar Valley-Odenwald Nature Park, Heidelberg Castle and Marktplatz. Schatzkammer and Körperwelten Museum are also within 10 minutes. Heidelberg Seegarten Tram Stop is only a 5-minute walk and Heidelberg (West) Central Station Tram Stop is 19 minutes.

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The Heidelberg Exzellenz Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 275 out of 455 reviews
Rating 8 - Good. 150 out of 455 reviews
Rating 6 - Okay. 22 out of 455 reviews
Rating 4 - Poor. 4 out of 455 reviews
Rating 2 - Terrible. 4 out of 455 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check in, a beautiful hotel with lovely architecture, easy walk into the town centre. Parking is on street around the hotel but a very quiet area so no worries regards security. Stunning city to visit, this was the perfect overnight stop.
Stayed 1 night in Sep 2025

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed staying at this hotel! It was nice, clean, conveniently located, quiet, and had a/c which was great during the hot summer weather. Staff were pleasant and helpful too.
Stayed 3 nights in Jun 2025

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to shopping and old town. The room was great (included kitchenette!)
Stayed 2 nights in Apr 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location and good Service!
Stayed 2 nights in Sep 2024

10/10 Excellent

Hartmut

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and staff very friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

kamran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms. Jessica in the front office is the best staff and star of the hotel. She is so nice and helpful and she makes you feel welcomed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and convenient location in a quiet area. Very walkable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and in a safe location.
Stayed 2 nights in Jun 2024

10/10 Excellent

ENFU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff, not the best location, 18 minutes walk from the train station.
Stayed 1 night in Sep 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to access public transportation.
Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with traditional style and character yet modern. Staff was helpful to find close paid parking. Coffee and water in lobby. Close to old town but quiet. Would stay again! Love Heidelberg!
Stayed 1 night in Apr 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very conveniently located. We walked to the shopping area and to the historic district. It was close to restaurants. It had a delicious breakfast. The breakfast was 15 euros per person. It had fruit, meat, cheese, breads, coffee, juice.
Stayed 2 nights in Jun 2023

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort

Enjoyable stay

Clean and comfortable hotel. Minimal staff contact as we never had breakfast so only check in (Handed an i pad) and checkout done manually. The staff were helpful and courteous when we did have contact. Only downside was the rooms were very hot even with the large fan that was supplied. apart from that a very comfortable stay. A 15 minute to many shops and nice restaurants.
Stayed 2 nights in Aug 2024

8/10 Good

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is easily walkable to tourist district 10-15 min max. Which has loads of restaurants and shops. The room was very clean and staff nice. They do leave at 7 pm and you’re basically on your own til the next am. We had a car and you have parking on city streets at 5 euros a day (need to get a slip at front desk) but you have to find street parking which can be a challenge. They do have a few spots you can book in advance but we didn’t know that and they were gone upon arrival. They have an air condenser but no ac and as hear wave, it was hot. Otherwise the property is In a great spot at least for walking. 20 min or so to River. And close to several things if walking
Stayed 1 night in Jun 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Triple room was quite large, had comfortable beds, funky lighting and a functional bathroom with good hot water supply. There was a portable air conditioner provided. Kitchenette did not have a microwave or cooking utensils, but still useful. We enjoyed the daily breakfast (17 euros). Staff were all very friendly and efficient. Short 5 min walk to transport and amenities. Quite a bit further to the old town, bridge and castle
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only drawback about this property during our stay was the construction on the road out front. And the hotel has no control over this. We were in the newer side of the hotel and found our room to be excellent on every aspect. Would recommend and stay agsin should i return to Heidelberg.

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a short stay

We needed a room for 3 persons. It’s one of the few hotels which had all comfy beds for this preference. The room was pretty large with a little kitchenette. So that’s pretty nice. It’s a 30 minute walk to the Schloss and about 10 minutes to the Hauptstraße. So it’s a bit out of the busy city centre. The only downside was that the room had a mobile AC unit, which made quite some noise. However the breakfast was pretty good with a variety of choice. Service was admirable.
Stayed 1 night in Jul 2024

4/10 Poor

Debra

Liked: Staff & service
Disliked: Amenities
It was an ok hotel for being old and out dated. The shower in the bathroom was awful and the way the shower was installed, it would SOAK the floor every time it was used. There was no air conditioner which made it very stuffy in there. Parking was almost impossible unless you drive around a lot. Bed are super hard. Best redeeming quality was Monica. That girl is fantastic and so pleasant. She made the stay worth our time. Otherwise.... would not stay here again.
Stayed 2 nights in May 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy access to public transportation. Walking distance to great restaurants, sightseeing and shopping. Lovely breakfast for a fee. Friendly staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

Volker

Liked: Cleanliness
Gute Lage. Schöne Zimmer. Nette Indirekte Beleuchtung. Klasse Bad.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hendrik

Very helpful reception, very clean room and excellent breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Nawal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Jul 2025

6/10 Okay

Claus

Liked: Cleanliness, staff & service

Ikke som det så ud på billederne

Skuffende, ingen p plads som lovet på websiden, mangelfuld morgenmad.
Stayed 4 nights in Jul 2025

6/10 Okay

Stephanie

Liked: Property conditions & facilities
The reception staff were very nice. The room was large and felt reasonably clean. However, the mattress cover was grubby and my sheet had small holes in it. We asked for water at reception and were given bottles but not told we would be charged for them, and although I dont mind paying for a bottle of water, it would have been good to be advised at the time rather than be presented with a bill for water at the end. It was very hot when we visited and there was no aircon, so we had to have the windows open. The steet noise was very loud until about 3am and started again at 5am. Other than that the room had everything we needed.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities
Great place they say 3 stars but I think 5!! Staff very friendly and welcoming.
Stayed 1 night in Jun 2025