"Beautiful property w/ amazing views. However, too spread out and required A LOT of walking, including considerable use of stairs. This was due to the elevators not connecting to all areas of the resort, the tram running very sporadically, and the canal boats being out of order.
Also, the pool area offered very little natural shade and there were no umbrellas. There were a ridiculous amount of blue lounges w/ canopies, but they were only available to rent for an additional $150/day. Not surprisingly, most of these blue lounges were left vacant.
Was also disappointed with the fitness facilities. Found two separate gyms; both were small and very, very dirty and one had really outdated equipment.
Finally, our room was decent and had great view overlooking the dolphins and the bay, but its condition was below what we'd expect for a Hilton: stained/worn carpet, peeling wallpaper, bent and barely functional shades covering the sliding glass window.
Overall, good but not great."