การตอบกลับจาก THE SMART HOTEL HATYAI วันที่ 12 ต.ค. 2018
เรียนคุณ Kritika
ขอขอบพระคุณในคำชื่นชม ทางโรงแรมฯ หวังเป็นอย่างยิ่งที่ท่านจะให้โอกาสและกลับมาใช้บริการของเราอีกครั้งต่อไปครับ
ขอแสดงความนับถือ
THE SMART HOTEL
Very friendly staff,spotlessly clean and quiet rooms.
Good shuttle service to Central Mall.
Some staff do not speak a lot of English but are all very helpful.
Not in town but that was not a problem.
It was great. The hotel was around 15 minutes from hatyai train station.The staff attended our requests promptly. The hotel provides shuttle service to central festive mall and ASEAN night bazaar. We used Grab tuktuk service to go around other places in hatyai.
lim
เข้าพัก 2 คืน, มิถุนายน 2019
การตอบกลับจาก Admin วันที่ 7 มิ.ย. 2019
Dear Lim,
Thank you to take the time to share your experiences of your stay. we pleased that overall you had an excellent stay with us. It is wonderful to hear that you appreciated all of our accommodations and all our services. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again
Kind regards,
THE SMART HOTEL
8/10 ดี
Ng, Kuala Lumpur
27 พ.ค. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Extremely convenient despite being sited at in the suburbs of Hatyai as an efficient shuttle service is provided to Central Festival, largest shopping mall in Hatyai
and to Hatyai Bus Station. From these two places, transfer onto Songtheaws(10 Baht per head) to Hatyai is easy.
Ng
เข้าพัก 3 คืน, พฤษภาคม 2019
การตอบกลับจาก Admin วันที่ 7 มิ.ย. 2019
Dear Ng on,
Thank you to take the time to share your experiences of your stay. we pleased that overall you had an excellent stay with us. It is wonderful to hear that you appreciated all of our accommodations and all our services. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again
Kind regards,
THE SMART HOTEL
Dear JOO HWA,
Thank you to take the time to share your experiences of your stay. we pleased that overall you had an excellent stay with us. It is wonderful to hear that you appreciated all of our accommodations and all our services. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again
Kind regards,
THE SMART HOTEL
Very quiet close to Central Festival Mall. Free shuttle bus are also provided
ผู้เข้าพักจริง
เข้าพัก 3 คืน, กุมภาพันธ์ 2019
การตอบกลับจาก The Smart Hotel Hatyai วันที่ 29 มี.ค. 2019
Dear Anonymous. Thank you for choosing THE SMART HOTEL. The hotel is very pleased that you told the experience during the stay. And hope to have the opportunity to welcome you again. Sincerely THE SMART HOTEL
Nice hotel close to shopping centre. Clean. No coffee provided. Slight mistake by staff on access card deposit refund. Otherwise all good
ผู้เข้าพักจริง
เข้าพัก 2 คืน, มกราคม 2019
การตอบกลับจาก The Smart Hotel Hatyai วันที่ 29 มี.ค. 2019
Dear Anonymous. Thank you for choosing THE SMART HOTEL. The hotel is very pleased that you told the experience during the stay. And hope to have the opportunity to welcome you again. Sincerely THE SMART HOTEL
The water is dirty on our last day staying.
Don't know the reason.
Esther
เข้าพัก 2 คืน, ธันวาคม 2018
การตอบกลับจาก THE SMART HOTEL HATYAI วันที่ 29 มี.ค. 2019
Dear ESTHER, Thank you for sharing comment, on behalf of management team, we do hope you will accept our sorry. Please rest assure we will improve our service to meet with guest's expectation. We do hope to welcome you back. Kind Regards,
nice hotel quite and near to shopp centre and night market. will come back again.
lim
เข้าพัก 1 คืน, ธันวาคม 2018
การตอบกลับจาก THE SMART HOTEL HATYAI วันที่ 29 มี.ค. 2019
Dear Lim. Thank you for choosing THE SMART HOTEL. The hotel is very pleased that you told the experience during the stay. And hope to have the opportunity to welcome you again. Sincerely THE SMART HOTEL
Location nearby to central festival and asean night bazaar. With free shuttle service
Billy
เข้าพัก 2 คืน, ตุลาคม 2018
การตอบกลับจาก Kind regards, THE SMART HOTEL วันที่ 10 ธ.ค. 2018
Dear Billy
Thank you for choosing THE SMART HOTEL. Thank you to take the time to share your experiences of your stay. we pleased that overall you had an excellent stay with us. It is wonderful to hear that you appreciated free shuttle car, the cleanliness and price. We glad to hear that you have good stay and happy with all our service And hope to have the opportunity to welcome you again.
8/10 ดี
Khor
15 ต.ค. 2018
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Khor
เข้าพัก 4 คืน, ตุลาคม 2018
การตอบกลับจาก Kind regards, THE SMART HOTEL วันที่ 10 ธ.ค. 2018
Dear Khor
Thank you for choosing THE SMART HOTEL. Thank you to take the time to give review point. hope to have the opportunity to welcome you again.
The check in was slow. But other than that everything is good. Worth mentioning that the hotel is very thorough. One of my friend left a Tshirt in the room. Before we left they gave it back to us.
Nurul Amal
เข้าพัก 1 คืน, ตุลาคม 2018
การตอบกลับจาก THE SMART HOTEL HATYAI วันที่ 12 ต.ค. 2018
Dear Nurul Amal
We are really sorry to know that our service could not meet your expectation. With this in mind we once again thank you for your feedback for our improvement and we most certainly do look forward to welcome you back to THE SMART HOTEL if you decide to give us another chance.
Kind Regards,
THE SMART HOTEL
+ve : hv covered parking space, free shuttle to asean night market
-ve : parking assistant treat me like i don't know how to park a car, their front desk say i cant stay in one room for 4 person without checking my booking and i hv booking for two room, asking for id that i don't understand what she really request
amy
เข้าพัก 1 คืน, กันยายน 2018
การตอบกลับจาก THE SMART HOTEL HATYAI วันที่ 12 ต.ค. 2018
Dear AMY,
Thank you for sharing comment, on behalf of management team, we do hope you will accept our sorry. Please rest assure we will improve our service to meet with guest's expectation. We do hope to welcome you back.
Kind Regards,
My wife lost her earring but we were very grateful when the reception returned the lost earring. You guys are trustworthy. Thank you
Desmond
เข้าพัก 2 คืน, สิงหาคม 2018
การตอบกลับจาก THE SMART HOTEL HATYAI วันที่ 12 ต.ค. 2018
Dear Desmond.
Thank you for choosing THE SMART HOTEL. The hotel is very pleased that you told the experience during the stay. And hope to have the opportunity to welcome you again.
Sincerely
THE SMART HOTEL
8/10 ดี
WENDY
22 ส.ค. 2018
Convenient hotel when have shuttle service
It convenient hotel, unless you able to hop on the free shuttle service. Although you make advance booking. Last minute the staff will tell you they need to go airport to pick up guest. Hotel room is clean, if you need extra pillow you need to pay a deposit.
i feel comfortable with this hotel. clean, tidy and neat. Although it's a little bit far from the Hatyai town, but the hotel given free service send us to central mall, Asean night market and also bus station.The staffs are friendly too. will recommend to my friend. :)
The room was clean, so as the bathroom. Staffs were very friendly and helpful too. Everything was fine except the terrible sound proof. We can basically heard people talking outside from our room.
Good & clean hotel, friendly staff.
Location is walking distance from Central Festival.
Hotel do provide transport services to nearby location eg: Central Festival, Bus Terminal.. do check with hotel counter staff. If needed a return pick-up call hotel or pre-arrange a time with the staff to pick-up at drop off location.
Tuk-tuk to Lee Gardens cost 120 bahts, if using hotel transport pay 100 bahts.