Search Hotels Near Hat Works Museum of Hatting, Stockport

"Work ongoing at the hotel. Otherwise everything was just fine for our requirements of an early set off on holiday in the morning."

"Really disappointing experience at Embankment Kitchen. Despite booking a table in advance, we were left waiting far too long. When we arrived, several staff members were clearly present but nobody acknowledged us or even said, “we’ll be with you shortly.” We were simply left standing there wondering what was going on. Service throughout was extremely slow and disorganised. There appeared to be very little communication between staff, which showed in the lack of coordination and attention. When we tried to raise concerns, the response felt dismissive and at times argumentative, rather than solution focused. The overall attitude came across as not particularly bothered about the customer experience. To make matters worse, a teenager in our group was served what looked like a small children’s portion, which was frustrating given the prices being charged. Overall, poor service, long waits despite booking, lack of attention, and an unwelcoming atmosphere. Unfortunately, not somewhere we would return to."

"My car got broken into on site "

"Room was okay for what I paid. Got exactly what I expected at this price range. Location good for my needs on the day. "

"In my first room the sound-proofing window panes were loose and didn’t fit properly, and they rattled. Not possible to sleep. Changed rooms. In new room, panes also didn’t fit together, but didn’t rattle. My son in room next door had same problem. Bacon at breakfast was as dry as leather."

"Yes, I didn’t realise though there was No lift and we Were on third floor as someone who uses a crutch This was difficult and the lighting outside Was poor when we left a 5:30am for the Airport "

"Lovely clean hotel with great facilities. The staff were welcoming at check in and this was very swift. "

"very nice hotel. room was nice. only downside is no draught pints at the bar. "

"Staff were lovely and helpful. However reduced food menu on weekend which we were not aware of. "