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"Only stayed for 1 night . Room was clean and staff very friendly . Booked an evening meal too and the food was very good . Only one thing to mention was the mattress could do with an upgrade. "

"The staff were very helpful & informative. The breakfast buffet could have more items however it was still decent. For breakfast, we were offered vegetarian sausages seperately as the buffet did not have any vegetarian sausages. That was very thoughtful of the staff. The room had everything we required, a hairdryer, a fridge (requested earlier), a fan & were able to adjust the heating in the room. The spa facilities were nice & clean."

"Easy to find, free parking, outstanding food and a beautiful room. Will definitely be staying again"

"Brief and comfortable stay"

"I had no breakfast but liked the car park "

"Had a grew overnight stay. The amenities in the room were great. Very comfortable, they thought of everything. Lots of parts are newly renovated and well cared for. The staff were really kind, friendly and helpful. Would definitely recommend "

"Property very tired . Staff were friendly and very pleasant. Spa area not dirty but felt grubby . "

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"Easy to park, helpful staff, easy access to the pub next door for dinner. Recommend for a good value overnight stay."

"Quick check in. Location is perfect for the airport. Shops in the airport on 24 hour opening giving good snack options. Comfortable bed and room well soundproofed"

"Weren't to a local wedding, needed a room and bed for the night. The hotel was great with a night porter and a decent bed. Breakfast the next morning was first class."

"Breakfast very good"

"Dinner was great 😊 "

"Great place to stay and very convenient. Very clean, just slightly older bathroom furnishings but the shower was new and powerful, so amazing value for money."

"We have loved our time at New Hall Hotel. The place is beautiful. We end up visiting again within rhe same week it was so nice. Whenever we come to the west Midlands this is where we stay. The rooms are spacious and clean, the food is lovely and a nice selection. Everyone speaks to you and makes you feel welcome. Next time we will try the spa. "

"Excey"

"Lovely clean, bright and big family room ample space for myself and two children.Staff all friendly and very helpful. Good choice on cooked breakfast and various cold, cereals and fruit options available daily. Downside, no options or children’s food menu available in either the main or bar restaurant areas for lunch and evening meals. "

"We had a really lovely stay at this hotel. From the moment we arrived, the staff were incredibly friendly and attentive, always happy to help and made us feel genuinely welcome. The room was comfortable, spotless, and wonderfully quiet—perfect for a relaxing night’s sleep. It’s clear that a lot of care goes into creating a peaceful and enjoyable environment for guests. Overall, a very nice stay, and I wouldn’t hesitate to return. Highly recommended! "