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"Pleasant Staff, simple book in. Let down by tiny tv & silly early book out time of 10.30am. Charged an extra £25 to book out at 12 having already paid £493 for 3 nights. Breakfast let down by poor ingredients - cheap tasteless sausage."

"Very helpful, friendly staff. Good food. Interesting, old building but well modernised. Hamper style breakfast was difficult to eat in our room as there were no tables or chairs."

"We stayed for one night as a stopover on the way North and were very happy that we picked this Inn. The room was quite basic but perfectly adequate for our needs and in line with the price point. We had an evening meal in the bar area which was very good with generous portions and we were served by a lovely young lady who was very friendly and helpful. The cooked breakfast was nothing short of excellent with good quality ingredients, perfectly prepared."

"Loved the place, old building in a beautiful old town. It is what it is, if you want the Ritz then this isn't the place for you, but then there isn't a Ritz in Richmond. But it was fine for my wife and I, and I will definitely use again. Full English breakfast was great, along with cereal and toast and tea or coffee. Lovely"

"Enjoyed walking around some hills and by the river. Visited the Castle. The breakfast was very good. I was able to park my car every evening."

"Very pleasant stay with an excellent restauranr"

"Avoid a room above the bar because of the noise. I think it must get its 3 star rating from the rooms in the new areas. The food was very mediocre. For food I would recommend The Fox Hole which is around a 5 minute walk. The setting saved my stay because it was lovely to sit by the river. The staff were very nice."

"It’s pleasant stay there. The staffs are all friendly and helpful. The amenities was nice and well maintained too."

"Great location, good size all round, good shower, well equipped kitchen (inc. washing machine & detergent), comfortable, quiet, parking great, good value for money."

"A beautiful property, very clean and well situated. Secure parking and easy access to Richmond. A true welcome and good value for money. Highly recommended."

"Friendly staff, room was value for money. A little disappointed that the restaurant was only serving same food as bar, especially as booked for a birthday. Bar staff very customer orientated and super friendly, made as fuss of hubby for his birthday."

"Great hotel and facilities. Enjoyed the sauna, hot tub and pool"

"Great early leaver breakfast as provided by the team to meet our9 requests."

"Lovely staff/interesting menu/good bedroom/great breakfast/other guests felt the same"

"Were there for a wedding, great venue, food was nice, especially the breakfast. The courtyard rooms are small but comfortable, although could do with some maintenance"

"Room was very spacious and well maintained , the staff were friendly and professional, couldn’t do enough for me Really enjoyed my evening meal ( prices were very reasonable) Great traditional country pub/inn Definitely recommend a visit"

"Beautiful room in a beautiful location with fantastic food. Staff were all smiling all the time. A lovely stay. I will definitely return."