Search Hotels with Pool in Harlem

" The buildings next door air conditioning can be heard in your room You can clearly hear through the doors of your next door neighbors. "

"Very crowded site"

"Excellent location- staff was amazing!"

"Free wifi without any restrictions was compromised. Obvious highjackers in the vicinity. Do not login to any of your personal accounts without a VPN. Your data will be stolen. TV was tiny with no premium services and no access to an hdmi port for a roku or firestick. Room was small with lots of missimg attention to details On a positive note, if youre into the whole Times Square too many people vibe its right in your wheelhouse. I’ll look elsewhere next time. I wouldnt stay there again but "

"No microwave or refrigerator in room. Only coffee; water was available in room. Thank you for that. Staff was friendly and helpful. Will stay here on my next visit to NY. "

"We came during Thanksgiving, and the staff were completely overwhelmed. Long waits to talk to anyone, and when you did reach them the staff was understandably tired and surly. The location is ideal, but perhaps try them when it’s not so busy. "

"Very clean and convenient location to many things! "

"A lovely, iconic property in a great location for restaurants, theater, sightseeing. Hotel was in the process of starting a new reservation system, was seriously unprepared for it, and significantly understaffed causing delays at check in that were incredibly long. It took us 2 visits to the front desk and 90 minutes before getting access to our rooms. Excusing mistakes and software glitches is one thing, but the staff did not deal with it well. They apologized profusely and repeatedly, but no other response. For example, no offer of water or a drink while in line, no offer of a breakfast or a coffee for our trouble; no offer of a drink in the bar, etc. For the price of a room ($800+), one expects a bit more respect and responsiveness. Kudos to Henry (valet/bellman) and Medy (concierge desk) who were most helpful and apologetic. "