Aparthotel

The Urban Tranquil - Westlake

Property class: 4

Choose dates to view prices

Close to West Lake, The Urban Tranquil - Westlake provides amenities, such as dry cleaning/laundry services and a snack bar/deli. Guests can connect to free in-room WiFi.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Laundry room
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Double Room

A modern hotel room with two beds, a small kitchenette, and a dining area.

Basic Double Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Apartment, City View

A modern hotel room with a large bed, a bedside table with a lamp, a mirror, and a view of the outdoors through sheer curtains.

Deluxe Apartment, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, Lake View

A modern living room with a sofa, a coffee table, a floor lamp, and a painting on the wall.

Deluxe Apartment, Lake View

  • Lake view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located in Hanoi, The Urban Tranquil - Westlake is on the waterfront. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Hanoi Botanical Garden and Thu Le Park are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Hanoi travel guide
View more Aparthotels in Hanoi
Map
39 Trich Sai, Thuy Khue, Hanoi, 11212

What's nearby

  • A pagoda, lotus ponds, palm trees, and a calm body of water.
    West Lake
    1 min walk - 0.1 km
  • A cityscape with a prominent tall skyscraper, dense urban buildings, and a mix of residential and commercial structures.
    Lotte Center Hanoi
    5 min drive - 1.9 km
  • An ornate temple interior with golden statues, red decorations, and floral arrangements.
    Quan Thanh Temple
    7 min drive - 2.6 km
  • Embassy of Japan
    20 min walk - 1.7 km
  • Embassy of the Republic of Korea
    5 min drive - 1.9 km

Getting around

  • Cầu Giấy Station
    3 min drive
  • Hanoi Long Bien Station
    17 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    31 min drive

Restaurants

  • Ốc Gao Tây Hồ
    4 min walk
  • Cafe Camy
    3 min walk
  • Mono nướng than hoa
    4 min walk
  • Bia Cường Hói 01 Trích Sài
    2 min walk
  • Hanoi Roastery
    8 min walk

About this property

The Urban Tranquil - Westlake

  • Upscale aparthotel near West Lake
  • The Urban Tranquil - Westlake provides amenities, such as dry cleaning/laundry services and a snack bar/deli. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Smoke-free property, luggage storage and a 24-hour front desk
    • Tour/ticket information, a lift and concierge services
  • Room features
  • All guest rooms at The Urban Tranquil - Westlake include comforts, such as laptop-friendly workspaces, in addition to amenities, such as free WiFi and sound-insulated walls.
  • More conveniences in all rooms include:
    • Bathrooms with showers and bidets
    • Wardrobes/cupboards, kitchenettes and fridges

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  • Washing machine
  • Pet-friendly
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (VND 100,000 per night)

Family friendly

  • Baby bath

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Refrigerator

Dining

  • Snack bar/deli

Bathroom

  • 1 private bathroom
  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Laptop workspace

Climate control

  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Iron/ironing board on request
  • Luggage storage
  • Mobile key entry
  • Proposal/romance packages
  • Tour and ticket assistance

Location highlights

  • On a lake
  • On the riverwalk
  • On the waterfront

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 9 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Nearby parking fee: VND 100000 per night (66 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is The Urban Tranquil - Westlake pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Urban Tranquil - Westlake?

Check-in end time: 6:00 AM.

What time is check-out at The Urban Tranquil - Westlake?

Checkout is at noon.

Where is The Urban Tranquil - Westlake located?

Situated on the riverwalk, this aparthotel is 0.2 mi (0.3 km) from West Lake and 3.1 mi (5 km) from Hoan Kiem Lake. Embassy of Japan and Hanoi Botanical Garden are also within 1 mile (2 km).

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Reviews

The Urban Tranquil - Westlake Reviews

10

Exceptional

10

Cleanliness

10

Amenities

10

Property conditions & facilities
Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean, nice amenities, bathroom very clean. Helpful, courteous . Perfect size for a couple of ppl. Very close to shops..
Stayed 6 nights in Nov 2025