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The Pilgrim Hotel

Property class: 3

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Located close to St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake, The Pilgrim Hotel provides dry cleaning/laundry services, a restaurant and a snack bar/deli. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping

Room options

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Showing 4 of 4 rooms

View all photos for Deluxe Double Room, Balcony, City View

Deluxe Double Room, Balcony, City View | Minibar, in-room safe, desk, free WiFi

Deluxe Double Room, Balcony, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Balcony, City View

Deluxe Twin Room, Balcony, City View | Minibar, in-room safe, desk, free WiFi

Deluxe Twin Room, Balcony, City View

  • City view
  • 16 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Balcony, City View

Deluxe Triple Room, Balcony, City View | Minibar, in-room safe, desk, free WiFi

Deluxe Triple Room, Balcony, City View

  • City view
  • 16 sq m
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Family Triple Room, Balcony, City View

Family Triple Room, Balcony, City View | Minibar, in-room safe, desk, free WiFi

Family Triple Room, Balcony, City View

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi
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About the area

Located in Old Quarter, a neighbourhood in Hanoi, The Pilgrim Hotel is near a train station and on the boardwalk. Travellers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
52 Au Trieu, Hanoi, 10000

What's nearby

  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    1 min walk - 0.1 km
  • A stone entrance with a relief sculpture of three figures, flanked by potted plants and a bench.
    Hoa Lo Prison Museum
    3 min walk - 0.3 km
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    5 min walk - 0.5 km
  • A narrow street with old buildings, clothes hanging on a line, and a railway track.
    Train Street
    8 min walk - 0.7 km
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    12 min walk - 1.0 km

Getting around

  • Hanoi Railway Station
    15 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    45 min drive

Restaurants

  • Phở Gà Nguyệt
    3 min walk
  • Cộng Càphê
    2 min walk
  • Bánh Mỳ Mama
    2 min walk
  • Pasteur Street Brewing Company
    2 min walk
  • The Running Bean
    2 min walk

About this property

The Pilgrim Hotel

  • Hotel near Hoan Kiem Lake
  • Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, The Pilgrim Hotel provides dry cleaning/laundry services, a restaurant and a snack bar/deli. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self-parking
    • A round-trip airport shuttle (surcharge), tour/ticket information and a 24-hour front desk
    • A front desk safe, luggage storage and a lift
  • Room features
  • All guest rooms at The Pilgrim Hotel offer comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • LCD TVs with cable channels
    • Balconies, fridges and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is The Pilgrim Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Pilgrim Hotel?

Self-parking is free at this property.

What time is check-in at The Pilgrim Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at The Pilgrim Hotel?

Checkout is at noon.

Does The Pilgrim Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 18 per vehicle applies.

Where is The Pilgrim Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Hanoi Old Town Night Market and Hanoi Opera House are also within 1 mile (2 km). Hanoi Railway Station is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Pilgrim Hotel Reviews

9.0

Wonderful

8.8

Cleanliness

9.4

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 14 out of 24 reviews
Rating 8 - Good. 8 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

Reviews

Verified review

10/10 Excellent

Alexander

Liked: Staff & service, amenities, property conditions & facilities
The best hotel I feel like home away from home We comeback again
Stayed 7 nights in Oct 2022
Verified review

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean ,fresh,friendly and brand new hotel

I am very happy to stay this hotel. It is super clean,and everything is very cute ,nice ,and brand new.I am very sastisfied to be here.The employees are very healthful.I am coming very late from flight around 2 am.but the staff made me warm tea with a cake .because i was little bit hungry.I will come next times with my aunty and her childred and staying here surely.
Stayed 1 night in Jan 2018
Verified review

6/10 Okay

MINCHUL

Liked: Staff & service
유투브 보고 갔었는데 좀 세월이 지나서인지 많이 낡았습니다 컨디션은 그런대로 괜찮았습니다만 밤에 무척 시끄럽습니다 호텔 직원인지 근처 직원들인지는 모르지만 거의 매일 새벽2~3시까지는 호텔앞 골목에서 자기네들끼리 떠들고 놉니다 4일 머물렀는데 첫날 지나니까 적응됐네요 다음에 하노이를 방문한다면....음....글쎄요....다른 숙소 갈것 같습니다
Verified review

8/10 Good

はな

Liked: Cleanliness, staff & service, property conditions & facilities
フロントのスタッフは英語が上手でたいおもとてもフレンドリーでした。朝食は、暗い地下でメニューは豊富とは言えませんでしたが、ロケーションも良くて過ごしやすかったです。
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait!

Excellent confort. Bon emplacement. Personnel adorable.
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is exactly like it is in the photos. Very friendly staff willing to go the extra mile.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

WONSUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

괜찮아요^^

성요셉 성당 부근에 위치해 있어서 이동하기 편했습니다. 특히 하롱베이나 사파 픽업시 도움이 되었고, 직원분들도 엄청 신경 써 주셨고요. 케리어가 무거웠는데도 웃으며 들어주셨던 분~ 비 오는 아침 사파 간다고 새벽잠을 깨워 미안하기도 했고요 ㅠ 조식은 무난하고, 어머니는 닭고기 쌀국수가 맛있다고 하셨어요^^ 룸은 6층을 배정해주셔서 전망좋은 곳에서 머물렀습니다. 새벽 종 소리에 신기하기도 했고요.
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Thibault

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent hôtel de Hanoi où nous avons été bien reçus par les gérants. Lui étant français, il comprend parfaitement les besoins et les attentes des touristes que nous sommes (il a été un jour à notre place). Elle étant vietnamienne, nous avons pu bénéficier des meilleurs plans avec des tarifs négociés. L'hôtel est idéalement situé, nous avons tout fait à pieds. Très bon Wifi. L'unique point négatif serait l'absence de double vitrage. Mais cela semble quasi inexistant dans tous les hôtels du centre historique de Hanoi. Pour les sensibles du sommeil, prévoir des bouchons d'oreilles.
Stayed 4 nights in Feb 2019
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
방음이 전혀되지않고, 객실청결도 실망.. 천장 거미줄과 세면대 머리카락,체모 등 그러나 밤에근무하는 남자 직원이 매우 친절했음! 조식은 1인 1메뉴만 주문이 가능하니 양이 부족할 수 있음.
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフはとても親切で、タクシーの手配やSIMカードの使用方法などとても親身になって対応してくれた。
Stayed 4 nights in Feb 2019
Verified review

10/10 Excellent

traveler

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフは、皆さん親切でした。街を歩くにはロケーションも便利でシャワーでお湯も熱くゆっくり使用できました。部屋は広くて綺麗です。満足しています。
Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel liegt im Zentrum von Hanoi. Das Pilgrim ist ein kleines aber sehr sauberes Hotel. Während unserem haben wir uns sehr Wohl gefühlt. Der einzige Kritikpunkt wäre jedoch das frühstück, es gab eine geringe Auswahl an Gerichten am Buffet. Man konnte zwar sich Omelett bestellen, jedoch wurden wir gleich darauf hingewiesen, dads jeder nur ein Gericht bekommt und davon wurde man leider nicht satt.
Stayed 4 nights in Jan 2019
Verified review

8/10 Good

Seoungkyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

성요셉 성당 옆 가성비 최고인 호텔.

성요셉 성당 바로 옆이네요. 걸어서 3분이면 성당과 콩커피까페가 있고요. 호안끼엠 호수까지는 걸어서 8분정도로 근접해 있습니다. 직원들은 항상 미소로 친절하게 응대해 주고요. 오고갈때 항상 인사해주고 추천해 준 로컬식당들 다 좋았네요. 친절도나 내부청소 등은 정말 좋았어요. 때마다 들리는 성당 종소리도 운치 있답니다. 조식은 간단하게 준비되어 있고 메인 메뉴는 주문하게 되어 있는데 맛은 좋습니다. 규모는 작지만 퀄러티는 상급입니다.
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in District 1

Great location for a business trip. Staff at the check in desk was friendly and efficient. Were upgraded to a larger room which was very nice. As the room was on a lower floor, there was some noise from the street but not unbearable. Well located with many places of interest and restaurants nearby.
Stayed 2 nights in Jul 2018
Verified review

10/10 Excellent

HYUNJU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋아요!

성요셉성당 근처라서 다니기 편했구요, 무엇보다 호텔 직원들이 너무 친절해서 있는내내 너무 좋았어요! 다음에도 다시 가고 싶을정도로 리셉션이 너무너무 친절했어요! 비오는날은 우산도 빌려주고, 로비에 잠깐 앉아있을때는 선풍기 틀어서 제가 앉아있는 쪽으로 돌려주고, 세심한 배려가 느껴졌어요. 지어지지 얼마 안되서 그런지 호텔도 깨끗했어요~
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

DR. NORBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gutes Preis-Leistungsverhältnis!

Renoviertes 3-Sterne-Haus in Fussweite zum Viet Duc Hospital in einer tagsüber geschäftigen Nebenstrasse der Altstadt. Sehr freundliche und hilfsbereite Rezeption (Ms. Lee). Aufzug und Gepäckaufbewahrung.Gutes WLAN im Zimmer, TV und Klimanlage, Verdunkelungsvorhänge, kleiner Balkon mit Sitzgelegenheit, Zimmer zum Teil mit Blick auf die nahe Kathedrale. Minibar mit Kühlschrank im Zimmer, Wasserkocher und Safe. Kleiner Frühstücksraum im Untergeschoss. Viele Geschäfte in Fussweite. Mit der Strassenkarte von der Reption kann man zentrale Sehenswürdigkeiten Hanois ebenfalls gut zu Fuss erkunden : Hoan-Kiem-See mit Tempel, Lenin-Park, Ho-Chi-Minh-Mausoleum und Museum. Ebenfalls in 10 Minuten zu Fuß erreichbar : empfehlenswertes Restaurant Quan An Ngonha. Alles gut auch per Taxi machbar. Transfer vom Flughafen hat nach Reservierung problemlos geklappt, ca 45 Min./18 USD.
Stayed 3 nights in May 2018
Verified review

10/10 Excellent

GEONSU

Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Maria Rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Feb 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Verified review

10/10 Excellent

Chiao-Chien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018