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Reviews of TK 134 Hotel

2.5 out of 5
TK 134 Hotel
134 Khuong Dinh, Thanh Xuan, Hanoi

Reviews

6.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Paid by credit card. When I went to check out, the person at the desk asked for payment in cash. I said I already paid and showed him the receipt. He said to pay him cash to "help him out". I said no. Then he said he didn't have a system set up to receive payments from expedia. Fine. Paid cash and immediately called Expedia to explain that I was charged twice. It's been about a month and I've yet to receive a refund from expedia. Also, they hold your passport when you check in.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Stayed 1 night in May 2019
Response from Phan Anh Dung on 12 May 2019
Xin cám ơn sự góp ý của Quý khách, thành thật chúng tôi xin lỗi và sẽ khắc phục sớm nhất.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Walking distance to U of Social Science and Human
Drinking water is not provided.
Stayed 5 nights in Sep 2018
Response from Mr Dung on 6 Oct 2018
Sorry, drinks are charged and served at the counter Thank you for your comments, hopefully next time will serve you better.