Great service! Amazing location. The staff was so helpful for airport pickup and arranging transportation to ha long bay. David is a joy! Air conditioning was perfect!!!!!
Værelset var en hel del mindre end forventet. Morgenmaden var kedelig, og de varme retter var kolde. God service i receptionen og super hjælpsom personale. God beliggenhed.
เข้าพัก 2 คืน, มกราคม 2026
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Philip
16 มี.ค. 2026
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
My idea of a hotel room is simply a place to sleep and prepare for the day. The bed was most comfortable, the bathroom was adequate with good hot water. The room was tight and dated, however with everything required and the air conditioning worked very well. The staff were excellent and extremely helpful. The breakfast was variable and sufficient. Overall the room matched the price paid.
เข้าพัก 5 คืน, มีนาคม 2026
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
SEAN
21 เม.ย. 2023
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Seems you don’t always get what you pay for.
No breakfast as advertised & not a care was given. Just told, no breakfast.
Allowed an early check in.
Place is old & weathered. Hard beds.
Was cheap, like dirt cheap, but have better options in the same location.
เข้าพัก 1 คืน, ธันวาคม 2022
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
sharon
4 พ.ย. 2024
The staff couldn’t couldn’t do enough to help.
เข้าพัก 3 คืน, พฤศจิกายน 2024
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Norm
14 ส.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
For me, the wonderful staff of this property were it’s greatest asset. My city view was little more than a glimpse of roof tiles and scaffold of a neighbouring property. The internet had issues, the property or at least the room I was in is in need of some renovating, the A/C didn’t have the capacity to cool the small room in an acceptable timeframe, especially given the sweltering Hanoi heat. The buffet breakfast, while limited, was good and served in a friendly manner. After my booking dates expired at this hotel, I found an amazing property that was only a few dollars more per night.
เข้าพัก 8 คืน, สิงหาคม 2025
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
sharon
5 พ.ย. 2024
I paid for an upgrade with “city views” and there was no such view
this hotel has a very good staffs. the location is near hoankiem lake and very easy to walk to major tourist destinations.
เข้าพัก 3 คืน, ธันวาคม 2019
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
ผู้เข้าพักจริง
21 มี.ค. 2019
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
Overbooking
This was a last minute booking on the bus ride back from Sapa, but when I arrived around 9pm, the manager told me there was no room available for me. Now that I know this happens fairly often in Vietnam when one books the last remaining room, I should have called the customer support to help me cancel the reservation without penalty. He first tried to relocate me to another hotel in partnership which was 2km away from this one. When I refused, I was taken to a cheaper hotel nearby for the first night, then returned for the next day. I appreciate the staff guiding me through the check in at the other hotel and picking up the luggage, but I do feel it would have been better if the manager simply cancelled the booking promptly. There was no balcony in the room as shown in the photos.
เข้าพัก 2 คืน, มีนาคม 2019
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Martin
6 มี.ค. 2019
ชื่นชอบ: พนักงานและบริการ
Room unavailable.
A double booking meant my family room already paid for was unavailable. They offered an upgrade in another hotel but it was a long way from where we had chosen to stay. Helped us find another hotel which ended in disaster. Then assisted us later again. Very nice staff with good English.
เข้าพัก 2 คืน, มีนาคม 2019
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Jamie
21 พ.ย. 2018
Very helpful staff, The location just nice with walking distance to old quarter tourist spot. Overall is good. Will recommend it to friend.
เข้าพัก 3 คืน, พฤศจิกายน 2018
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
ผู้เข้าพักจริง
18 ก.พ. 2018
ชื่นชอบ: พนักงานและบริการ
Great location perfect for me nice helpful staff, would recommend great for young back packers
Stayed here for 9 consecutive nights and found the hotel to be great value for money. Great location, well appointed simple rooms, very good bathroom for the price, friendly staff (both front of desk and housekeeping) and very good value for money. By Vietnamese hotel standards the bed was quite comfortable and not overly firm and the pillows were excellent. I didn't book breakfast as there are so many venues close by offer a wide choice (street food through to Western dishes) as well as a number of great coffee houses run by young and enthusiastic locals. Overall a very enjoyable stay and I wouldn't hesitate to recommend this to anyone looking for a clean and value for money basic hotel.