โรงแรมนี้ตั้งอยู่ในใจกลางฮานอย คุณสามารถเดินไปDong Xuan Market, ทะเลสาบ Hoan Kiem และโรงละครหุ่นกระบอกน้ำ Thang Long ได้ใน 15 นาที ส่วนวิหารวรรณกรรม และสุสานโฮจิมินห์ อยู่ห่างจากโรงแรมไปไม่เกิน 2 กม. สามารถเดินไปยังสถานี Hanoi Long Bien ได้เพียง 10 นาที และสถานีรถไฟ Hanoi ได้เพียง 17 นาที
All staff are very friendly especially the receptionist lady was very sweet and helpful, hotel is cleaned but fancy, and breakfast is ok.
You get what you paid for.
เข้าพัก 1 คืน, เมษายน 2023
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Pete
19 พ.ย. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
It’s a small property with rather outdated decor and facilities but it’s good value and the staff try ever so hard to make your stay pleasant.
เข้าพัก 1 คืน, พฤศจิกายน 2023
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Joseph
11 มี.ค. 2026
ชื่นชอบ: ความสะอาด
Maria at the front is wonderful and was very helpful in everything 5 stars ⭐️ for her
The most comfortable night's sleep I had in Vietnam. All of the other hotels I stayed at during my vacate had hard beds and flat pillows. My Moon hotel also has a decent breakfast. Very pleased
The staff at My Moon were all very friendly and had a lot of helpful suggestions of where to go in Hanoi. The location is perfect for walking to restaurants, temples, etc. The rooms are spacious and very clean. The transportation to and from the airport was very convenient.
Great hotel and amazing value. Location is great - not in the centre of the old quarter, but a quick walk to the hustle and bustle. It is right by train street, which is nice. The best part about this place are the staff - they are so friendly, accommodating, and helpful. The breakfast was delicious and versatile. Beds, duvet, and pillows were extremely comfortable and we had great sleeps here.
Great boutique hotel in a fantastic location close to the action. Staff were extremely helpful. Hanna was amazing helping us with dinner spots and tours. Take advantage of this service. Morning breakfast was great, and OMG the coffee is fantastic. Had the PHO every morning. So good. Just great value overall….
Den var perfekt very good nice espically the lady in the in the reception Ms Dung (Jenna) do all things help which I need . Give me when I came an information about Hanoi and a map . She was professional I like her and the hotel very much
If I return to Hanoi I will come back to this hotel again.
I stayed with my children and mum for 9 nights at My Moon hotel. With the price you pay you get a lot of value for the money. The hotel is situated within walking distance to the walking streets, the night market and all the other tourist attractions in the Old quarters
The staff was very friendly and helpful with every request.
One of the rooms we booked said it had a sofa that you could convert to an extra bed. This is not true, the sofa is just a sofa. However we asked for an extra bed and we got one so no big deal
The breakfast was good with a variety of good dishes, European as well as Asian
The hotel amenities and rooms are clean and well maintain in new condition. It would have been an excellent experience, if they honoured our booking.
We specifically booked and paid extra for 4 family rooms with Queen and Single bed. However, when we checked in, they only give us 2 family rooms and 2 double rooms with extra fold-out bed. They claimed that the booking web-site has over booked the family rooms. It is just an excuse, when our booking was done 4 months in advance.
The fold-out bed was uncomfortable with a thin mattress.
Very nice hotel well located in the old quarter. Beds were comfortable good wi-fi throughout. Easy to book tours and get info on what to do and where to go.Great breakfast.
hotel is clean and close to old quarter and night market
เข้าพัก 1 คืน, ธันวาคม 2018
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
ผู้เข้าพักจริง
18 ธ.ค. 2018
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
Hotel is comfortable ... but short of pillow... we booked for 3 pax but was only given 2 pillows for the first nite, when we requested, the staff on duty that nite told us there are no more to spare to us... I then had to sleep on a 15" mini pillow.
They only gave us an extra pillow the next morning after we complained to the manager...(@___@)
The other matter is that the hot water shower was not working well....
Anyway , it was better when we checked in again after returning from Sapa
I have to admit that he staff are very helpful and friendly... especially the porter Mr Cat...
Thus I give a "smiling face for overall stay"
เข้าพัก 3 คืน, พฤศจิกายน 2018
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Meei-yun
28 พ.ย. 2018
A terminator of my long-term support to Hotels.com!
After highly supporting Hotels.com since 2013, this experience was a termination of my long-term support to Hotels.com. As a gold member, I never experienced any major issues until 16/11/2018 when I checked in My Moon hotel.
As usual, I made sure it would be a window in the room and also made this request when booking on Hotels.com. I understand that hotels might not meet my requests and it was ok as long as they gave me a notice IN ADVANCE, but ignoring the request and gave me a room that didn't meet my request or the description on Hotels.com AFTER I already checked in and Hotels.com already charged me was totally unacceptable! The hotel manager then allocated me in a down-graded hotel when I had no choice the next day.
I called Hotels.com once I had a chance and hoped that this issue would help them to improve their services, shockingly they replied "hotels do not have to reply requests and they don't have to meet the requests". If hotels don't need to reply requests that they cannot meet in advance, what's the point that Hotels.com made “special requests” available on booking form??? After on call for 1hr, the staff at Hotels.com raised her voice and started arguing with me because I agreed to change the room, Hotels.com couldn’t do any compensations… This completely enraged me rather than the issues. The replies from Hotels.com were absolutely unprofessional and totally unacceptable!!!
Habitación amplia , Bob uno de los recepcionistas organizo una excursión a muy buen precio para halong( recomiendo el barco aclas Legends) sobre todo preocupado para que sea la mejor estancia
Świetne położenie hotelu sprawia, że na piechotę można dojść do najczęściej odwiedzanych przez turystów atrakcji Hanoi. W pobliżu hotelu znajduje się mnóstwo małych restauracji, sklepów przemyslowych i spożywczych. Obsługa hotelu jest na najwyższym poziomie i otacza swoich klientów opieka i pomocą w załatwieniu każdej błahostki. Pokoj bardzo czysty (polecam ten z balkonem), śniadanie znakomite. Pozostały mi mile wspomnienia z pobytu w tym hotelu i drobny upominek, który dostałem na zakończenie pobytu.
Great Hotel for location and cleanliness. Staff went out of their way to accommodate us and made sure they helped with all our needs. Very friendly and a joy to stay with. Thank you to all at My Moon Hotel. Will see you again.