The room was perfect and the young lady at the front desk was point on with our accommodations, made an immediate arrangement for our ride to the airport and was just sweet and personable.
Excelente hotel, super perto do aeroporto, com vários restaurantes nas redondezas para café e almoço. A equipe foi muito gentil e prestativa, muito solicitos e deram várias dicas do que fazer na região. Com certeza ficaria novamente!
Situé juste a côté de l'aéroport international, cet hôtel est conforme aux photos, la chambre était grande, avec 3 fenêtres. Tout était propre et les services de taxi pour l'aéroport est imbattable.
Accueil très chaleureux de la part du personnel
Near the airport about 5 mins drive and you can arrange pick up and drop off with the hitel staff. The room was clean and spacious and have all the necessary toiletries you’d need. They also have a massage chair on the reception you can pay and use which was great and a mini grocery should you need something quick! Staff are so friendly and helpful esp Loiue! Thank you for accomodating all my requests appreciate it :)
The staff were extremely friendly and helpful. Location is very close to the airport so convenient for those late arrivals or early departures. Room was very clean and comfortable. Thank you
This is a small but quaint hotel. It does have an elevator, which is helpful. The air conditioner will take a while to cool down the room. The front desk staff is very helpful in carrying luggage, and info on where to eat. The room is very clean and well maintained. The only thing I did not like is that the shower has no curtain, nor partition from the toilet and sink, so everything gets wet. I had to use an extra towel to dry up the floor and sink counter and toilet. Other than that, it’s a nice room.
Do not stay here! The young man at the front desk tried very hard to be helpful but the “boss” refused. The hotel did not book the airport shuttle as promised. The room was blistering hot and when I asked for a simple sheet to sleep under instead of a heavy duvet, the manager refused. The water in the shower never got hot at night but was ok the next morning. The whole area is dirty and sketchy. Grab doesn’t even deliver food here and there is almost nothing close to walk to and eat. I stayed here to be close to the airport but next time I am in Hanoi, I will stay at a real hotel and ride ten minutes longer to the airport. My whole trip to Vietnam for two weeks was so perfect except for this sketchy “hotel”. Zero stars!