In the heart of Hanoi, Family Holiday Hotel offers a warm welcome with daily manager's reception and free breakfast buffet. Unwind on the serene terrace, indulge in coffee at the cafe or lose yourself in a good book from the library.
Located on a lake, Family Holiday Hotel is in Old Quarter neighbourhood and is connected to a shopping centre. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium. Visit our Hanoi travel guide
34 Hang Hanh Street, Hoan Kiem District, Hanoi, 100000
What's nearby
Hang Gai Street
2 min walk - 0.2 km
Hoan Kiem Lake
2 min walk - 0.2 km
Hanoi Old Town Night Market
5 min walk - 0.5 km
St. Joseph's Cathedral of Hanoi
5 min walk - 0.5 km
Train Street
7 min walk - 0.6 km
Getting around
Hanoi Long Bien Station
16 min walk
Hanoi (HAN-Noi Bai Intl.)
44 min drive
Restaurants
Met Restaurant
4 min walk
Gau Coffee & Bakery
3 min walk
Pizza 4Ps 11B Bแบฃo Khรกnh
1 min walk
GC Bar
1 min walk
Polite & Co
1 min walk
About this property
Family Holiday Hotel
Hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Family Holiday Hotel provides a free breakfast buffet, a free daily manager's reception and a terrace. In addition to a coffee shop/cafe and a library, guests can connect to free in-room WiFi.
Other perks at this hotel include:
Free self-parking
A round-trip airport shuttle (surcharge), a TV in reception and ATM/banking services
Coffee/tea in reception, a lift and tour/ticket information
Room features
All guest rooms at Family Holiday Hotel have comforts, such as 24-hour room service and free international calls, as well as thoughtful touches, such as premium bedding and pillow menus.
Extra amenities include:
Heating and ceiling fans
Egyptian cotton sheets, Select Comfort beds and down duvets
24-hour return airport shuttle at scheduled times and on request for a surcharge
Free self parking on site
Limited on-site self parking
Food and drink
Free buffet breakfast available daily 6:30 AM to 9:30 AM
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli
Things to do
Library
TV in common areas
Family friendly
In-room full-sized refrigerator/freezer
In-room microwave
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Computer station
Meeting rooms
Outdoors
On a lake
Picnic area
Terrace
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessibility
More
8 buildings
8 floors
Art Deco architecture
Built in 2016
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Down comforter
Egyptian cotton sheets
Pillow menu
Select Comfort mattress
Bathroom
Bidet
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided
Entertainment
32-inch LED TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Full-sized refrigerator/freezer
Hob
Microwave
Minibar
Oven
Rice cooker
More
Air conditioning
Ceiling fan
Desk
Free daily newspapers
Free international calls
Free local calls
Heating
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in time starts at noon
Late check-in subject to availability
Minimum check-in age - 16
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for VND 235000 per night.
Payment types at the property
Important information
Optional extras
Airport shuttle fee: VND 365000 per vehicle (one-way)
A kitchen/kitchenette is available for an additional fee
Rollaway bed fee: VND 235000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Frequently asked questions
Is Family Holiday Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Family Holiday Hotel?
Self-parking is free at this property.
What time is check-in at Family Holiday Hotel?
Check-in begins at noon. Late check-in is available during limited hours.
What time is check-out at Family Holiday Hotel?
Checkout is at noon.
Does Family Holiday Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 365000 per vehicle applies.
Where is Family Holiday Hotel located?
Located in Old Quarter, this hotel is within a 5-minute walk of Hoan Kiem Lake Weekend Walking Street, Hoan Kiem Lake and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and West Lake are also within 1 mile (2 km). Hanoi Long Bien Station is 16 minutes by foot and Hanoi Railway Station is 20 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Family Holiday Hotel Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This is definitely NOT a FAMILY Hotel. It is old and the room has no space for luggage. The bathroom is small and WET and basically a toilet and hand basin with a shower head in between the two. The elevator is too small for an infant stroller (Infant Stroller not a Baby Pram) and one person. Our room was on a mezzanine level accessed by stairs between two elevator levels. The Asian breakfast is by coupon, three doors away in a cafรฉ. (Not even breakfast cereal). I booked and pre-paid for four nights but forfeited the last three not by moving into a regular international hotel half a block away. The receptionist was very obliging in trying to make up for the lack of facilities.
No room available when we arrived even though we booked 2 months in advance they had no record of it on their system!! They moved us to their sister hotel for a night then back to them following day (up 4 flights of stairs in 40 degree heat with a 3 year old. I donโt expect this when we reserved and payed for a room). My wife had a cold/flu one evening and when she rang downstairs and spoke in Vietnamese to the receptionist they said they would go and get right away, when we rang back 30 mins later they claimed to know nothing about the request!
Great little hotel close to lake and city attractions.
Staff were very friendly and helpful.
Room conditions was fine and always clean.
Negative is that breakfast is served in a separate building and the service is non existent. As is the food if you arrive a little late.
a separate
I canโt remember the last time I stayed at a hotel with such helpful and attentive staff. From the word go, when making our booking, they were very prompt and responsive to my enquiries.
The hotel was clean and very centrally located.
I definitely recommend it.
Hรดtel parfaitement situรฉ dans le cลur animรฉ de la ville.
Chambre familiale spacieuse, propre avec des bouteilles dโeau offertes.
Wifi, climatisation, frigo.
Recommandรฉ