Oriental Deluxe

Property class: 4.5

Choose dates to view prices

Reviews

7.0 out of 10
Good
Take advantage of a coffee shop/cafe, dry cleaning/laundry services and a gym at Oriental Deluxe. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a business centre and babysitting.

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

Superior Room

  • 28 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

Deluxe Room

  • 38 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Premier Suite

  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Single Room, 1 Single Bed

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

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About the area

Located in Hangzhou, Oriental Deluxe is in the business district. Qinghefang Old Street and Former Residence of Sha Menghai are local landmarks, and the area's natural beauty can be seen at West Lake and Xixi National Wetland Park. Looking to enjoy an event or a game while in town? See what's happening at Hangzhou Stadium or Yellow Dragon Sports Center. Visit our Hangzhou travel guide
Map
288 West Gengshan Road, Jianggan, District, Hangzhou, Zhejiang, 310017

What's nearby

  • A traditional Chinese pavilion by a calm lake at night.
    West Lake
    5 min drive - 4.9 km
  • Zhejiang University Huajiachi Campus
    1 min walk - 0.2 km
  • Hangzhou China Silk Town
    3 min drive - 2.5 km
  • Wulin Square
    3 min drive - 2.8 km
  • Hangzhou Tower Shopping Mall
    3 min drive - 3.1 km

Getting around

  • Hangzhou Station
    7 min drive
  • Zhalongkou Station
    20 min walk
  • Hangzhou (HGH-Xiaoshan Intl.)
    39 min drive

Restaurants

  • Luckin Coffee 瑞幸咖啡
    2 min drive
  • KFC (肯德基)
    3 min drive
  • Starbucks
    2 min drive
  • 一麦食府
    18 min walk
  • cafe 群记
    8 min walk

About this property

Oriental Deluxe

  • Luxury hotel near West Lake
  • Take advantage of a coffee shop/cafe, dry cleaning/laundry services and a gym at Oriental Deluxe. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch and dinner. In addition to a business centre and babysitting, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An indoor pool
    • Free self-parking
    • Breakfast (surcharge), express check-out and express check-in
    • Free newspapers, a banquet hall and meeting rooms
  • Room features
  • All 239 rooms feature comforts such as separate sitting areas, in addition to perks such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with baths or showers
    • Separate sitting areas, coffee/tea makers and phones

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Breakfast available for a fee: CNY 50 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chinese Restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Piano
  • Sauna

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Detached private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Express check-in available

Check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

  • Diners Club
  • JCB International
  • Mastercard
  • American Express
  • Visa

Important information

Optional extras

  • Breakfast fee: from approximately CNY 50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Oriental Deluxe have a pool?

Yes, this property has an indoor pool.

How much is parking at Oriental Deluxe?

Self-parking is free at this property.

Where is Oriental Deluxe located?

Located in Downtown Hangzhou, this luxury hotel is steps from Zhejiang University Huajiachi Campus and 3.1 mi (5 km) from West Lake. Hangzhou Stadium and Hangzhou China Silk Town are also within 2 miles (3 km). Zhalongkou Station is 20 minutes by foot and Xintang Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Oriental Deluxe Reviews

7.0

Good

7.2

Cleanliness

7.0

Location

7.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 3 out of 11 reviews
Rating 8 - Good. 4 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 2 out of 11 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
性价比高，位置好
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Staff & service

フロントの対応悪い

予約が繋がって無かったらしく、夜遅いにも拘らずえらく待たされた。挙句に自分でhotel.comに確認しろという始末。フロントの対応には呆れるが、部屋は値段相応。NHKが映るのは良かった
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE !! A fuire absolument !!

Pour l'hôtel : Nous sommes arrivés à 22 heures, il y a 3 réceptionnistes à l'accueil, et les 3 sont toutes occupées en même temps sur un SEUL dossier du monsieur devant nous. 1/2h d'après, enfin c'est notre tour, mais l'hôtel nous a dit qu'il n'a aucune réservation à notre nom, il faut contacter nous même le site Hôtels.com. Après mon appel, Hôtels.com a rappelé immédiatement l'hôtel, mais là, hallucinant, aucune entre elles ne parle anglais, je dois faire la traduction au tél. afin de résoudre le problème. Pour la chambre : Le salle de bain est ignoble, tâche suspecte (jaune ou noire ) sur le WC et dans le baignoire. Mini bar fermé à clé, pas de bouteille d'eau dans la chambre. on peut même entendre le sujet de conversation du voisin. etc. etc. La liste est tellement longue !!
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

THEY DO NOT HONOR HOTELS.COM RESERVATIONS

They did not honor my hotels.com reservation. They said that they don't take any reservation from hotels.com, even though I showed them the confirmation email I had received from hotels.com, which included my payment. Therefore, I paid for a room that I could not use. Hotels.com did not issue any refund for that.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay - good value

Booked a single room but think was upgraded to a junior suite that comes with a suana in the bathroom, my first such experience. Had wonderful stay there as the hotel staff were friendly and the facilities are good. Will definitely come back again in my next trip.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!!!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot!

Absolutely amazing!
Verified review

4/10 Poor

boite de nuit au 5 " etage. mais pas de bruit. donc ca c est bien confort des chambres buffet tres bon et varié local et européen personnel aimable et conciliant trop eloigné du centre ville
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort