Novotel Hangzhou Xintiandi

Property class: 4

Choose dates to view prices

Reviews

7.6 out of 10
Good
At Novotel Hangzhou Xintiandi, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a 24-hour health club. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a conference centre and a restaurant.
The current price is ฿1,532
฿1,786 total
includes taxes & fees
16 Nov - 17 Nov

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a desk, and a view of the city through large windows.

Deluxe Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Single Beds

A modern hotel room with two beds, a TV, a desk, and a view of the city.

Deluxe Room, 2 Single Beds

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Suite, 1 Double Bed

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a sofa, and a small table.

Deluxe Suite, 1 Double Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Suite, 1 King Bed

A modern hotel room with a bed, sofa, armchair, and a coffee table.

Deluxe Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a bed, a TV mounted on the wall, a seating area with a coffee table, and large windows with curtains.

Executive Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a desk, a television, and a window with curtains.

Standard Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a desk, a television, and a window with curtains.

Superior Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 2 Single Beds

A modern hotel room with two beds, a sofa, a small table, and a TV.

Superior Room, 2 Single Beds

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

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About the area

Located in Gongshu, a neighbourhood in Hangzhou, Novotel Hangzhou Xintiandi is in a shopping district. Former Residence of Sha Menghai and Baochu Pagoda are local landmarks, and some of the area's activities can be experienced at Wulinmen Wharf and Xianghu Tourism Resort. Westlake Culture Plaza and Zhejiang Museum of Natural History are also worth visiting. Spend some time exploring the area's activities, including hot springs. Visit our Hangzhou travel guide
Map
666 Dongxin Road, Gongshu District, Xiyue, Life Plaza, Hangzhou, Zhejiang, 310000

What's nearby

  • A serene lake with a traditional pavilion, a wooden bridge, and a pagoda in the distance.
    West Lake
    14 min drive - 8.9 km
  • Wulin Square
    11 min drive - 6.8 km
  • Westlake Culture Plaza
    11 min drive - 6.2 km
  • Hangzhou Tower Shopping Mall
    11 min drive - 7.5 km
  • Hangzhou China Silk Town
    13 min drive - 7.1 km

Getting around

  • Xintiandi Street Station
    14 min walk
  • Yuhang Railway Station
    16 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    35 min drive

Restaurants

  • 星巴克
    3 min drive
  • 星巴克(新天地中心店)
    17 min walk
  • 张公馆｜石桥店
    4 min drive
  • McDonald's (麦当劳)
    3 min drive
  • 串来了东北烧烤
    18 min walk

About this property

Novotel Hangzhou Xintiandi

  • Upscale hotel remodelled in 2025 and located near West Lake
  • At Novotel Hangzhou Xintiandi, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a 24-hour health club. In addition to a conference centre and a restaurant, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • You'll also enjoy perks such as:
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
    • Express check-in, tour/ticket information and a 24-hour front desk
  • Room features
  • All 147 rooms boast comforts, such as laptop-friendly workspaces and air conditioning, in addition to perks, such as free stocked minibars and separate dining areas.
  • Extra amenities include:
    • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
    • Rainfall showers, children's dressing gowns and hairdryers
    • 65-inch LCD TVs with cable channels
    • Separate dining areas, children's slippers and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 6:00 AM to 6:30 AM at scheduled times and on request
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 78 for adults and CNY 78 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour health club

Family friendly

  • Dining table
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Doorbell and phone notification
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 15 floors
  • Built in 2025
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Locally sourced food prioritised
  • Renovated entire property - June 2025
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Printer
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 6:00 AM; check-in end time: anytime
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 2:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for CNY 150.0 per day.
Cots (infant beds) are not available

Payment types at the property

  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 78 for adults and from CNY 78 for children
  • Airport shuttle fee: CNY 500 per vehicle (return, maximum occupancy 3)
  • Airport shuttle fee per child: CNY 500 (return), (from 10 to 18 years old)
  • Rollaway bed fee: CNY 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Novotel Hangzhou Xintiandi pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Novotel Hangzhou Xintiandi?

As of 20 Oct 2026, prices found for a 1-night stay for 2 adults at Novotel Hangzhou Xintiandi on 16 Nov 2026 start from ฿1,532, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Hangzhou Xintiandi?

Self-parking is free at this property.

What time is check-in at Novotel Hangzhou Xintiandi?

Check-in start time: 6:00 AM; check-in end time: anytime.

What time is check-out at Novotel Hangzhou Xintiandi?

Checkout is at 2:00 PM.

Does Novotel Hangzhou Xintiandi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-6:30 AM on request. A fee of CNY 500 per vehicle applies.

Where is Novotel Hangzhou Xintiandi located?

Located in Gongshu, this hotel is 2.2 mi (3.6 km) from Hangzhou Peace International Convention and Exhibition Center and within 6 miles (10 km) of West Lake and Westlake Culture Plaza. Zhejiang Museum of Natural History and Zhejiang University Huajiachi Campus are also within 6 miles (10 km). Xintiandi Street Station is 14 minutes by foot and Dongxinyuan Station is 14 minutes.

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Reviews

Novotel Hangzhou Xintiandi Reviews

7.6

Good

8.8

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

Reviews

Verified review

10/10 Excellent

Room is spa
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
too noisy due to un-regulated noise
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
샤워실에서 냄새 조금 남. 직원들 매우 친절
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Stayed 2 nights in Jan 2026