Holiday Inn Hangzhou West Lake By Ihg

Property class: 4

Choose dates to view prices

Reviews

8.6 out of 10
Excellent
Located close to Wushan Night Market and Hangzhou China Silk Town, Holiday Inn Hangzhou West Lake By Ihg provides a gym, a conference centre and a restaurant. Stay connected with free in-room WiFi.
The current price is ฿1,864
฿2,173 total
includes taxes & fees
1 Nov - 2 Nov

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, Japanese Futon, City View

A modern bedroom with a large bed, a sofa, a desk, and a wall art piece.

Standard Room, Japanese Futon, City View

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Futon

View all photos for Premium Room, 1 King Bed, City View

A modern bathroom with a sink, mirror, and a red appliance, likely a mini-fridge or heater.

Premium Room, 1 King Bed, City View

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

A hotel room with a large bed, a flat-screen TV, a desk with a red coffee machine, a sofa, and a city view through the window.

Premium Room, 1 King Bed, City View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A modern bathroom with a sink, mirror, and a red appliance, likely a mini-fridge or heater.

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

A modern bathroom with a sink, mirror, and a red appliance, likely a mini-fridge or heater.

Suite, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Accessible

A modern bathroom with a toilet, a shower area, and a glass-enclosed shower stall.

Room, 2 Single Beds, Accessible

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

A modern bathroom with a sink, mirror, and a red appliance, likely a mini-fridge or heater.

Standard Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Room

Standard Room

  • 24 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, 1 King Bed with Sofa bed (Kids Theme)

A hotel room with a bed, a tent, a television, and a desk.

Family Room, 1 King Bed with Sofa bed (Kids Theme)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Located in Downtown Hangzhou, a neighbourhood in Hangzhou, Holiday Inn Hangzhou West Lake By Ihg is near a metro station and near theme parks. Wulin Square and Broken Bridge are notable landmarks, and travellers looking to shop may want to visit Wushan Night Market and Hangzhou China Silk Town. Looking to enjoy an event or a match while in town? See what's going on at Hangzhou Olympic Sports Center. Visit our Hangzhou travel guide
Map
No.348 Yan'an Road, Gongshu District., Hangzhou, 310000

What's nearby

  • Qinghefang Old Street
    2 min drive - 2.2 km
  • Museum of Traditional Chinese Medicine
    2 min drive - 2.2 km
  • Hu Xueyan Former Residence
    2 min drive - 2.5 km
  • Zhu Bingren Bronze Art Museum
    2 min drive - 2.5 km
  • Wulin Square
    6 min drive - 5.2 km

Getting around

  • Moyetang Station
    1 min walk
  • Hangzhou Station
    2 min walk
  • Hangzhou (HGH-Xiaoshan Intl.)
    27 min drive

Restaurants

  • 甘其食·手工大包子·粥(清泰街二店)
    18 min walk
  • McDonald's
    19 min walk
  • 巴国布衣
    4 min drive
  • 满江红
    8 min walk
  • 85°C Bakery Café (85度C)
    3 min drive

About this property

Holiday Inn Hangzhou West Lake By Ihg

  • Upscale hotel remodelled in 2025 and located near West Lake
  • Located close to Wushan Night Market and Hangzhou China Silk Town, Holiday Inn Hangzhou West Lake By Ihg provides a gym, a conference centre and a restaurant. Stay connected with free in-room WiFi.
  • Other perks include:
    • Buffet breakfast (surcharge), a porter/bellboy and luggage storage
    • 1 meeting room, smoke-free property and a 24-hour front desk
    • A lift
  • Room features
  • All 191 rooms offer comforts, such as premium bedding and pillow menus, in addition to perks, such as air conditioning and smart speakers.
  • More conveniences in all rooms include:
    • Down duvets and day beds
    • Bathrooms with designer toiletries and hairdryers
    • 60-inch LCD TVs with cable channels
    • Wardrobes/cupboards, children's slippers and smart speakers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 1 mile
  • Limited on-site parking (max 10 spaces per unit)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 98 for adults and CNY 68 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Conference centre (1,076 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Tile flooring in public areas
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Built in 2003
  • Renovated entire property - September 2025
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch LCD TV with cable channels
  • Pay films
  • Smart speaker

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 98 for adults and from CNY 68 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Holiday Inn Hangzhou West Lake By Ihg pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Holiday Inn Hangzhou West Lake By Ihg?

As of 3 Oct 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Hangzhou West Lake By Ihg on 1 Nov 2026 start from ฿1,864, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Hangzhou West Lake By Ihg?

Limited spots are available. There is free parking nearby.

What time is check-in at Holiday Inn Hangzhou West Lake By Ihg?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Hangzhou West Lake By Ihg?

Checkout is at noon.

Where is Holiday Inn Hangzhou West Lake By Ihg located?

Located in Downtown Hangzhou, this hotel is within 3 mi (5 km) of Wushan Night Market, West Lake and Hangzhou China Silk Town. Broken Bridge and Wulin Square are also within 3 mi (5 km). Moyetang Station is only a 2-minute walk and Wujiang Road Station is 16 minutes.

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Reviews

Holiday Inn Hangzhou West Lake By Ihg Reviews

8.6

Excellent

8.6

Cleanliness

10

Amenities

9.0

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 2 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and clean room. Great breakfast
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Room was clean and well kept. However, the practice of switching off the aircon ( from 230am to 9am) was not acceptable at the time at end of April where the room temperature for sun-facing room to increase to 27 degree at 640 am causing profound discomfort. Had been awoken at such timing due to the heat. The hotel did nothing despite the feedback.
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Attention, l'hôtel n'est pas situé tel qu'indiqué sur la carte.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Stayed 3 nights in Nov 2025