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Crowne Plaza Hangzhou Riverside by IHG

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Luxury
4.5 star property
9.6

Exceptional

Luxury hotel remodelled in 2023 and located near Wushan Night Market

Located close to West Lake and Hangzhou China Silk Town, Crowne Plaza Hangzhou Riverside by IHG provides a gym and 3 restaurants. Stay connected with free in-room WiFi.

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is ฿3,497
฿4,078 total
includes taxes & fees
1 Jun - 2 Jun

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About this property

Crowne Plaza Hangzhou Riverside by IHG

  • Luxury hotel remodelled in 2023 and located near Wushan Night Market
  • Located close to West Lake and Hangzhou China Silk Town, Crowne Plaza Hangzhou Riverside by IHG provides a gym and 3 restaurants. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self-parking
    • Buffet breakfast (surcharge), smoke-free property and concierge services
    • Luggage storage, a 24-hour front desk and a banquet hall
  • Room features
  • All 307 rooms boast comforts, such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes.
  • Extra conveniences in all rooms include:
    • Bathrooms with baths or showers and free toiletries
    • Wardrobes/cupboards, electric kettles and daily housekeeping

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 350.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 120 per person
  • Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Crowne Plaza Hangzhou Riverside by IHG pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Crowne Plaza Hangzhou Riverside by IHG?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Hangzhou Riverside by IHG on 1 Jun 2026 start from ฿3,497, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Hangzhou Riverside by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Hangzhou Riverside by IHG?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Hangzhou Riverside by IHG?

Checkout is at noon.

Where is Crowne Plaza Hangzhou Riverside by IHG located?

Located in Binjiang, this luxury hotel is within 6 mi (10 km) of Wushan Night Market, West Lake and Wulin Square. Hangzhou China Silk Town and Broken Bridge are also within 9 mi (15 km). Jiangling Road Station is 11 minutes by foot and Xingmin Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.0

Amenities

9.6

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 9 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch service, staff, clean property, new facilities, and incredible food at hotel. Would highly recommend staying here.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay.

The hotel is in excellent condition. All the team from the desk clerk up to the fine lady that cleaned my room neatly everyday and took care of my stay have been extremely polite and kind making me feel as much welcome as possible. Congratulations to all and I express my heartfelt gratitude.
Stayed 7 nights in Oct 2024
Verified

6/10 Okay

Wai Yee Winnie

Liked: Cleanliness, amenities
The lady helping us during CHECK IN not very professional. The central controlled temperature in room 24.5 way too warm, cannot sleep well the first night.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Yayun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常愉悦的一次家庭旅游

非常愉悦的一次家庭旅游，到达前提前沟通入住时间做迎接准备，到达后的全程服务贴心，酒店硬件设施很新和位置便利
Stayed 1 night in May 2025
Verified

10/10 Excellent

JOHN

Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Hanliang

Stayed 4 nights in May 2025
Verified

10/10 Excellent

KEIZO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2024
Verified

8/10 Good

tiffany

Stayed 3 nights in Apr 2024