"Hi, for the most part, my stay was fantastic. The staff were excellent. Breakfast was awesome! The Restaurant and Bar were great! My one negative comment is about the lack of hot water in the morning for me to take a shower. Very disappointing. I am coming back there the next 2 weeks and I hope that the Hot Water situation will be rectified."
"We had a late arrival, which worked out with self checkout. Left the next morning after 9am, didn't see a single staff member during our whole stay,
Was a bit of a challenge getting luggage up to the top floor without an elevator but we probably should have realized that when we booked.
Nice property, nice big room with separate area for visiting.
TV channel choices, which included streaming services, was excellent.
Overall a good experience, just didn't see anyone there."
The Black Swan Lee - Lenox, an Ascend Collection Hotel
10/10 Excellent
"Wonderful hidden gem of a little hotel. Right on lake laurel we had a beautiful lake view. Rooms were very clean. Decent breakfast. Well
Located and close to Lee downtown main st, the Lennox Main Street and Stockbridge as well. Looking forward to returning"
"Here’s what we liked: If we were just reviewing BERKSHIRES UNTOLD based on the staff, we’d be giving it a 5. The staff were extremely friendly, helpful and gracious. When we asked for extra towels and requested a room change, they accommodated those requests immediately. After we switched rooms they checked to see if we were happier. This is exactly the kind of service you want in a hotel or inn.
Other good things - The bed was comfortable and there was enough counter space in the bathroom and at the desk area. We also liked that there was a breakfast seating area, bar and small indoor seating area plus outdoor seating with gas fire pits.
So, why are we giving the place a 3 overall? It really needed more attention to detail. The carpet in our original room was not in good shape and the fitted bed sheet had a small rip on my side. Some of the room furniture was dinged up and a sofa in the common seating area had some shredded fabric. One thing we didn’t like (that they couldn’t exactly help) was that we were there on a late spring wedding weekend, so there were buses idling in front of our room with loud talkers and smokers nearby. It felt like they were in our room along with the smoke and fumes.
The trend of turning motels into better motels is interesting. They’re less expensive and are sometimes more original. But you’re still in a motel. If you value soundproofing and consistently better quality, a mid range chain may be a better choice."
"We love the Bershire Mountain Lodge. We've stayed here five other times but this time we do have a few very minor negatives. 1) The cabinet door under the kitchenette sink had a loose hinge. We messaged the staff and requested that they wait until after we checked out to repair the hinge. We hope the hinge was repaired before the next guest checked in. 2) The toilet flush handle was slightly cracked but still functional. We forgot to notify the staff; it was barely noticeable. 3) The guest or owner in the room above our room walked very loudly. We were used to hearing noises from people walking in the hall but this was our first time hearing footsteps through the ceiling. Other than those three items, our stay was excellent. The front desk staff were courteous and helpful. The housekeeping crew were unobtrusive. The long driveway to the ample parking lot gives enough distance from the busy"
What's it like to stay at an apartment in Hancock?
You can choose from 27 apartments in Hancock for your stay. Why not visit the ski slopes and take time to enjoy the mountain landscape while you're in this family-friendly area?
Are you considering an apartment instead of a traditional hotel?
An apartment comes equipped with a kitchen, so you can cook some of your meals, and is usually more spacious than a traditional hotel room. Apartments are a good option for couples who want to live like locals, and also for families who want the conveniences of home.
How many apartments will I be able to find in Hancock?
Expedia has 27 apartments to book in Hancock.
What can I expect from the weather during my trip to Hancock?
Weather is only one factor, but it can really affect your travel plans, especially when you are planning a longer stay in Hancock. The hottest months are usually July and August, with an average temperature of 18°C, while the coldest months are January and February, with an average of -3°C. The snowiest months in Hancock are January, March, February and November, with each month seeing an average of 18 cm of snowfall.
What should I see in Hancock?
Hancock is known for its mountain landscape and entertainment venues. Explore the area and family-friendly sights such as Berkshire Museum, or get out into nature at a spot like Mount Greylock State Reservation Visitor Center. Jiminy Peak Mountain Resort and Alpine Super Slide are other places to visit while you're in town.
What's the best way to get to and around Hancock?
Knowing a bit about the transportation options can make your trip smoother when you get to your destination. Fly into Pittsfield, MA (PSF-Pittsfield Municipal), which is located 8.5 mi (13.6 km) away from the city centre. Otherwise, you can search for flights to Hudson, NY (HCC-Columbia County), which is 28.1 mi (45.2 km) away. If you'd like to venture out around the area, you may want to rent a car for your trip.