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"We have stayed here many times before and it was nice to stay in an updated room, However the light for the bathroom is very difficult to find, it is behind the bathroom door. When entering the room after a long drive my husband went into the bathroom could not find the light and walked into the corner of the shower wall and cut his head quite badly. Informed staff but was told I am not the owner, I do not know what you want me to do? We stated we wanted to inform you what happened and that...

"Always clean and perfect for what I need. Great amenities, easy parking and centrally located."

"Simple, clean, good location, nice spot on a hill, and a convenient lily pad stop to the lovely village of Rockport. Just don't expect much in the realm of amenities beyond a quaint sitting room accessed through the main foyer and a small Keurig machine in your selected bedroom and a larger one in the sitting room."

"We like it fine. We only stayed one night. Enjoyed town. Hard to think we would stay another night. Just not much to offer."

"Our family was extremely disappointed with our stay. We picked this hotel specifically, due to the listing indicating that the hotel had a pool. This was extremely important for our stay considering my son is autistic and requires sensory relief. The listing is false advertisement. Tim, who worked at the front desk did not handle the situation properly, not only did he offer no compensation and/or token of apology, but laughed in our faces when we were visibly upset about the circumstances....

"Front desk never picked up the phone for the free shuttle service. Breakfast was okay."

"The Inn itself is quite tired looking. The rooms are not the best, their is not a small fridge and they do not smell the best. But, the pretty much bare essentials are provided and the bed was clean and actually much more comfortable than beds in many other hotels that are seemingly much less tired. The staff was helpful and very pleasant, the breakfast bar looked decent, but not overwhelming with items. I did take a muffin to go and it was very good. The restaurant was open for ordering...

"Loved the owner/manager, John. He was so helpful and friendly. Also, loved the fact that we could walk to downtown Gloucester as the traffic and parking can be challenging."

"Staff were amazing I lost the (physical) key, expecting a hefty replacement fee. They told me, "No problem, it happens all the time, here's another). Also, Ana in the breakfast room was super friendly and made us feel at home."

"The beds were a little to hard the pull out couch was broke they had a nice view but you cant sit out side "

"Very clean and convenient hotel to the Salem area. Highly recommended"

"Everything was great. The place was clean. Nobody bothers you, and it's very private with a great deck."

"Nunca limpiaron el cuarto no cambiaron las toallas fuera de eso todo muy bueno"

"All around good place to stay"

"Beautiful grounds that you see pulling up to check in. Our dog loved the walkable beach with few people around. The bed was comfy and room was spacious. The mini frig did not have a freezer compartment. That would have been better for us. Leaving in the morning, we had a breakfast burrito on site at Docs. Delicious. Stay, you’ll be pleasantly surprised."

"The air conditioning needed repaired upon arrival. Swimming pool was filthy."

"Room was clean and breakfast was great. We truly enjoyed our stay during the 4th of July weekend"

"Overall, good experience. Frequent this particular hotel is location to the airport and downtown Boston love the shuttle to the airport. Also, the staff goes above me on to make your stay."

"The room was great. The hot tub and pool were clean and nice and the staff was helpful."

"Nice property, but lacks the charm of a welcoming b&b. Pool was quite small and staff were not that welcoming upon arrival."