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"Room was very clean & cosy. Bed was very comfortable. Staff were very friendly. Would definitely stay here again "

"The low bed "

"You will receive what you will never expect. But if you ask for something, you will expect You WILL NOT GET. "

"The staff were excellent, the room very good, our only complaint was the evening meal we had. And there was no lift. Would we recommend, yes."

"Good welcome at check in. Excellent meal in the restaurant. Room clean and more than adequate for my needs"

"Cleaner room, breakfast was terrible Food last night was awful and me and hubby have been sick all day Tea coffee in room but 1 club biscuit 2 of us stayed in the room how does that work "

"Easy to find, easy to park and always a warm friendly welcome. Room has everything I need, having a fridge is particularly good. No disturbance from busy main road, Indian restaurant next door is excellent. I stay here every 6-8 weeks for work, always relaxing."

"Clean room, good and friendly staff. "

"Food was superb and bed very comfy"

"Breakfast was amazing"

"Good location "

"The staff is very polite and nice. Room perfectly cleaned. I was overcharged and at rhe "

"Nice quiet spacious clean room (carpet a bit frayed in places) - just what we needed for a business stay. Good location in quiet street but handy for the town centre."

"Yes it was very relaxing.The hot tub was perfect"

"The hotel is old (but interesting) and needs a lick of paint here and there but the room was very clean. Bathroom with shower very good. Very nice double bed too. Breakfast was buffet style, was good though no fruit. No problem with Wi-Fi. Staff were friendly, polite and helpful. Excellent location for eateries and seeing old Southampton. Good value and would stay there again. "

"The staff on checking in weren’t too friendly and rushed through all details - we had to ask to repeat some details. He didn’t know we had pre-paid for buffet breakfast so had to find details of booking to show him. The staff on in the morning were totally different; very friendly and helpful. Room fairly clean overall. "

"Lovely clean comfortable room"

"No air conditioning staff in the morning was rude and not helpful they were more interested in having a conversation with each other on reception except for one young lad he couldn't be more helpful."