Staff is super nice, even if the hotel look a bit old but everything is great , we got a big room which is so nice , first time that we find out the big room in Japan .
The overall hotel is a little small but it is located near Matsukazecho Tram Station about 100m. It's very convenience. There are so many restaurants around it. You can also walk to the Hakodate JR Station about 5-10minutes. The room was comfortable. The staff was very nice and friendly.
We booked the wrong date & they helped us to amend it, we appreciate their help. The hotel location is about 500m away from Hakodate JR station, but there is a tram station within 2 mins walk (Matsukazecho station). There is a few convenient stores within 300m and a MaxValu supermarket (Cheap foods, snack & almost everything) in 5 mins walk.
A McDonald restaurant is just across the road (the hotel provided us two JPY200 vouchers).
At the lobby, the hotel provided Free Tea/ Coffee/ Sakae (Japanese beer), Snack & Instant Noodle (self service). The staff can speak English & the service is good.
J'ai aimé... la situation géographique proche du tramway et de nombreux restaurants de poissons et fruits de mer, l'accueil du personnel (sans doute peu habitué à recevoir des touristes étrangers et particulièrement serviable), le côté désuet (mais charmant) de l'établissement, la "boutique" face à la réception (possibilité de choisir parmi différents articles de toilette, appareils électriques, boissons et snacks). J'ai trouvé que c'était une excellente idée.
J'ai moins aimé... la décoration très triste de la chambre (gris) et l'étroitesse de la cabine de douche.