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"Free upgrade and a new bathroom. Lovely "

"Very welcoming reception staff. Room and beds were good"

"Laundry and indoor heated swimming pool on site. Friendly staff. Smooth check-in and communication "

"Just a one night stay. Staff friendly and helpful in a very caring way. Room large and comfy. Great sleep on big comfy bed in quiet area. Bathroom fine and kitchen good too. Be handy for a long term stay. "

"Room was very clean and the receptionist was courteous and helpful would stay again."

"What a great historical hotel in the heart of Ballarat. The room was up to date and the staff was helpful with our luggage. We ate in the hotel restaurant and the food was delicious and the service excellent. There was no problem with parking on site, especially upon our late night return from the Sovereign Hill Aura event. "