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"The staff and receptionists were incredibly amazing! I highly recommend this hotel!"

"Amazing stay!"

"Fantastic service all around "

"Really hip hotel perfectly situated at the intersection of Tribeca and Soho."

"Consistent, great location for young people, very walkable from LES to SoHo"

"Cheaply furnished rooms with poor maintenance. Blinds not working, hinges broken to desk and room phone not working properly. Staff were responsive to issues but it was a disappointment for the 5 star hotel stay we paid for and expected."

"Overall great"

"A perfect stay! The room was clean and comfortable. The entire staff was helpful and accommodating."

"Amazing"

"Rooms big and clean"

"I spent one night with my 9yo son and highly recommend this property. It’s in the financial district just a few minutes walking from the Fulton St. subway station (various lines). I am still dreaming about that bed!! It was a king and sooo comfortable and wonderful to sleep in. I didnt get to use the espresso machine but it looked like the real deal. Staff were friendly and helpful from the bellhops to front desk. We would have liked to stay longer but it was a very short trip for...

"Grest"

"Need to repair hot water in my room."

"MWe enjoyed our stay at Nine Orchard! From the moment we checked in, the staff was so helpful in answering any questions we had and giving recommendations for things to do and places to see in the area. The Swan Room is amazing. The cocktails at the bar were fantastic and the bar tenders were fun to chat with. The food and atmosphere were so nice. Breakfast at the Corner Bar was also good. We ended up just staying at the hotel for breakfast every day since it was so good. They had a cocktail...

"Booked a king room. Got a double ADA. Was not told about the room availability. Walked into the room to realize. Was told there was nothing they could do. Then took a shower in the MOST DISGUSTING shower I’ve ever experienced at a hotel. It was clogged and filthy. Standing in water up to my ankles."

"Excellent location, very friendly staff and extremely clean property & rooms (especially for NYC). Good amenities for a 3 star hotel. Overall I had a great stay here for over a week and would definitely stay here again!"

"The room was good and clean. The mattress was soft and comfortable. I like the bar on the top.There are beautiful view from there. I didn’t like"

"I stayed at Arlo Soho in NYC Aug. 6-8. Their Hotels.com profile included free Wi-Fi and gym in the amenities. However, I was charged an additional “resort fee” of $34/day for Wi-Fi, gym, “bike access,” and two cans of water. Ripoff!"

"The hotel is so charming, staff and are so friendly, welcoming and helpful. Location is superb in the heart of Greenwich Village with everything in walking distance and an adorable neighborhood to stay in. The rooms had such character. The breakfast included was delicious. Staff were excellent - I had a doublebed in the room booked and when they saw I was pregnant they upgraded me to a queen proactively and provided me with extra pillows. The bed was comfy and the decor delightful. Such a...