Search Hotels Near HCA Houston Healthcare West, Houston

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"The staff is INCREDIBLE. I have not encountered staff that nice at bigger hotels. The room wasnt top of the line but i would stay there again."

"Yes everything was awersome"

"The room was maintained in a pristine condition, and the air conditioning functioned exceptionally well. The staff demonstrated a high level of professionalism and courtesy. Additionally, the breakfast was quite satisfying. "

" Clean room Clean pool Nice staff "

"We had 2 rooms and one room the TV didn't work very well. Only got 5 channels. Washer was broken. The rooms were clean and the beds were comfortable. "

"The indoor pool was not enjoyable at all. It was too cold. My daughter and her boyfriend stayed in it for about an hour but ended up getting out and getting sick due to it being so cold. The hot tub didn’t even work. The rooms we had were great and so clean so that was a big plus. The front office staff were very amazing and so friendly especially Tiki. "

"The staff were okay… The hotel was okay glad I only slept there and went and explored during the day. Halls smelt like weed and when we got there pictures were fallen off the walls and had to get a new room got to our new room and the tv did not have an HDMI cord so then we had to wait for them to see if they had one finally gave up and almost left due to everything not being right. I wouldn’t recommend this hotel I was honestly glad to get out of there "

"My stay at Holiday Inn Express & Suites Houston Westchase - Westheimer was very disappointing. From the moment we checked in, the front desk staff was unfriendly, rude, and dismissive. Later, when I returned with my sister and two kids, we were simply standing near the elevators talking when the same employee inserted herself into our conversation in a very unprofessional way, asking with attitude, “Who parked in the VIP parking?”—which had nothing to do with us. When we got to the room, there were only two towels. After calling for more, I was told I had to come downstairs to get them myself, which is inconvenient—especially with kids. The bathroom conditions were unacceptable. The shower was clogged, and there was brown residue smeared on the bathroom wall, which was honestly disgusting and raises serious concerns about cleanliness. Overall, between the poor customer service and lack of cleanliness, this stay did not meet expectations. I would not stay here again."