การตอบกลับจาก SONO Hotels & Resorts วันที่ 28 ส.ค. 2023
Dear Anupam Jaeyi,Thank you for sharing this valuable feedback, It is certainly disappointing to hear that your expectations were not met when it comes to our hotel service.Your feedback is appreciated, and will be taken onboard by our team.Thank you once again, and I hope that we may have the chance to see you return in the future.With kind regards,SONO Hotels & Resorts
4인 숙소 (패밀리) 온돌방에 묵었는데요. 대명콘도(소노벨) 중에서 소노벨 경주의 상태가 제일 안좋네요. 다시는 가고 싶지 않아요. 중앙난방인데 밤 11시-새벽1시까지만 난방이 들어오니, 낮에는 바닥이 차와서 연세드신 분들이 발이 시리다고 불편해하실 정도. 냉장고도 낡았고, 방에 전자렌지도 없고. 하여튼 다시는 안 갈것임. 보문단지 안에 있는 한화콘도가 오히려 더 깨끗하고 부대시설도 좋음.
TAEHO
เข้าพัก 3 คืน, เมษายน 2023
การตอบกลับจาก SONO Hotels & Resorts วันที่ 20 เม.ย. 2023
안녕하세요, 고객님.소노벨 경주에 관심을 가지고 찾아주셔서 감사드리며, 머무시는 동안 불편함을 끼쳐드려 대단히 죄송합니다. 귀중한 시간 내어 남겨주신 고객님의 의견을 담당 부서로 전달하여 더 나은 서비스 제공을 위해 노력하겠습니다.감사합니다.SONO Hotels & Resorts
การตอบกลับจาก SONO Hotels & Resorts วันที่ 20 เม.ย. 2023
안녕하세요, 고객님,소중한 추억을 저희 소노벨 경주와 함께해주셔서 대단히 감사합니다.머무는 동안 즐거운 추억 가득하셨길 바라며, 다음 기회에 다시 뵙길 기원합니다.감사합니다.SONO Hotels & Resorts
10/10 ดีเลิศ
heejong
11 เม.ย. 2023
heejong
เข้าพัก 1 คืน, เมษายน 2023
2/10 แย่มาก
hyebin
9 เม.ย. 2023
hyebin
เข้าพัก 1 คืน, เมษายน 2023
6/10 พอใช้
Min
เดินทางกับครอบครัว
9 เม.ย. 2023
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
- There were no bath towels.
- The temperature controller was not working at all, so we slept with open window all night.
Min
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก SONO Hotels & Resorts วันที่ 20 เม.ย. 2023
Greetings from SONO HOTELS & RESORTS! GyeongjuThank you for your interest in Sonobell Gyeongju, and we are very sorry for the inconvenience caused to your room.We will strive to provide better service by passing your valuable time to the department in charge.thank youSono Hotels & Resorts
การตอบกลับจาก SONO Hotels & Resorts วันที่ 20 เม.ย. 2023
안녕하세요, 고객님,소중한 추억을 저희 소노벨 경주와 함께해주셔서 대단히 감사합니다.머무는 동안 즐거운 추억 가득하셨길 바라며, 다음 기회에 다시 뵙길 기원합니다.감사합니다.SONO Hotels & Resorts
8/10 ดี
Hwi
เดินทางกับครอบครัว
5 เม.ย. 2023
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
great location, but needs to be modernized.
Furniture is a bit old.
Hwi
เข้าพัก 2 คืน, เมษายน 2023
การตอบกลับจาก SONO Hotels & Resorts วันที่ 20 เม.ย. 2023
Greetings from SONO HOTELS & RESORTS! GyeongjuThank you for your recent stay with us and for the feedback. Your positive impression and the review regarding your stay is very rewarding for us. We will be making continuous efforts in order to provide a better service upon your next visit.Thank you again for your visit at SONO HOTELS & RESORTS and we will look forward to welcoming you back in the future Thank you.SONO HOTELS & RESORTS
오래 된 리조트라 약간 낡아 보이는 건 그런대로 괜찮은데 숙소에서 가장 중요한 침대와 베개가 너무 불편해서 잠을 잘 수가 없었어요.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, มีนาคม 2023
การตอบกลับจาก SONO Hotels & Resorts วันที่ 15 มี.ค. 2023
안녕하세요, 고객님.소노벨 경주에 관심을 가지고 찾아주셔서 감사드리며, 머무시는 동안 불편함을 끼쳐드려 대단히 죄송합니다. 귀중한 시간 내어 남겨주신 고객님의 의견을 담당 부서로 전달하여 더 나은 서비스 제공을 위해 노력하겠습니다.감사합니다.SONO Hotels & Resorts
오션플레이등 아이들과 숙소에서 즐길거리가 있어서 좋았습니다. 뷰도 가격을 추가하여 좋은 호수뷰로 선택했습니다.노후된 룸컨디션 그럭저럭 괜찮았는데 다른사람 머리카락 몇가닥 보아서 위생상태는 조금 찝찝했습니다.
윤정
เข้าพัก 1 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก SONO Hotels & Resorts วันที่ 15 มี.ค. 2023
안녕하세요, 고객님.저희 소노벨 경주에 관심을 가지고 찾아주셔서 감사드리며, 아울러 미흡한 객실 정비로 인해 불편함을 끼쳐드려 대단히 죄송합니다.귀중한 시간 내어 남겨주신 고객님의 의견을 담당 부서로 전달하여 더 나은 서비스 제공을 위해 노력하겠습니다. 감사합니다.SONO Hotels & Resorts