"The best hotel en China for the Luxury and the price, excelente servis, love the stylish clothes, location is amazing, even on the rain day it feels fantasy land, swimming pool is great as well,the whole Apartment has got amazing view, food is delicious, especially black bread, Meat made and cut in Front of you, Hot pot is well spicy so be prepared, We only used restaurante on the ground floor and there are 2 more restaurantes, well impressed"
"Great location close to convention center, walking distance to an outlet mall. Clean and quiet. Only thing is - don't get fooled by the map on Expedia, it is NOT close the the railway station, we learned it the hard way, but we still liked the stay."
"I want to commend your reception staff (Eiffel and Dex) for their willingness to help us when we needed it most. We had misplaced our phone on our way to the hotel in the bullet train. Despite not knowing the language he assisted us promptly by calling the relevant people and helped greatly with the recovery within 24 hours. I really appreciate his gesture and am thankful for his kind gesture. Because of such staff your country’s image is enhanced more. I have a more positive image of China now...
"Good hotel with good staff and well maintained.
It's far from Xian points of interests.
Big problem is that no one speaks english AT ALL. Not even few words. It's really hard for a basic communication and it' COMPLETELY UNACCEPTABLE for a.high level hotel like a Crowne Plaza"
"Great hotel but not in the location it says on the map on hotels.com. We spent an hour trying to find the place and ended up spending money on cabs because we were not at all in the area we thought the hotel was located. I will say, the hotel was great and the service excellent. The breakfast was delicious. One employee spoke English and was able to arrange a car for us to the terra cotta army, and to the airport. "
"Staff were incredibly friendly, breakfast was absolutely delicious! Xi'an's heat is no joke - but coming back to such a comfortable, peaceful hotel made all the difference. Would definitely stay here again"
