Hotel downstairs train construction and noisy from 7am. Given a room with smoking smell and water flowing out from bathroom. Bed was super hard Singh soft and thin pillow. Only pro is towel heater in the bathroom
Muy buena ubicación y atención en la recepción, el personal dispuesto a ayudar y brindar lo mejor que tienen a disposición. Lamentablemente falta limpieza y hay mucho olor a cigarrillo
เข้าพัก 4 คืน, พฤศจิกายน 2017
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8/10 ดี
Lim
21 ก.พ. 2017
ชื่นชอบ: พนักงานและบริการ
Generally acceptable
Great amenities and convenient for business. But only 1 lift serving not just for hotel guests but sharing with people working in that building as well. And lot of construction ongoing...make walking a bit difficult outside.
RE: Non-smoking room - whole hotel Smell of Smokin
This hotel rating in the website is 3*. But it does not even qualify for 1*. I booked the room for non-smoking. and when i first arrived, I did not detect any smoke until when you lay down sleep at night. the whole room is full of cigarette smoke due to the fact that the air-conditioning is recycling the air from the whole hotel and the people smoke outside alot and the air got circulated into your room. There is a window(fake) but it is not open to outside to let the air in. SO I raised the issue to have room changed during the night to upgrade to a room which has a proper window to let the fresh air in. But the upgraded room is not clean either. both twin beds linen are full of smoke. Probably because they have not changed it since last used. I asked for linen changed next day. after that the stay was bearable. Providing you don't turn on air-con. luckily it was winter overthere so there is no need for using air-conditioning. otherwise you will be put up with the smoke. The house-keeping staff are nice and friendly. But the reception staff are not friendly and helpful. Have not seen anyone speak english. luckily that i can speak Chinese. Otherwise you don't know how to get around Guangzhou.
This hotel is in a very central location near to two underground lines. It is in a local neighbourhood so for those looking to see the real Guangzhou I can definitely recommend it.
The hotel itself is fine typical Chinese 4 star (international 3 star). Unfortunately had a smoking room so the floor was covered in cigarette burns - that said it was clean enough.
Staff were very friendly and helped us with directions when we needed it.
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6/10 พอใช้
Lim
22 พ.ค. 2015
ไม่ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Generally Good Stay
Very convenient for business as it directly can directly access the shops in hualin areas. Room wise need to improve. Water drainage problem.
I booked this hotel because there is a description of "Smoke-free property". But, it was false. There is an ashtray in the first room. Then I asked room change for non-smoking. When I went to the next presented room, a bed making person was spraying deodorant. I guess that there is no room for non-smoking in this hotel.
The hotel is located at 7th floor, but elevators are hard to find except for the one small elevator. It is easily full, and you may have to wait.
Don't stay here...the room information provided to Expedia it's not correct,they offer a room but when you came the room doesn't have a real window.
The staff doesn't speak English ..a big problem in China.
The didn't give us an Invoice at the Check Out..we ask for the invoice but they say that Expedia must give us the Invoice.
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6/10 พอใช้
Salvatore
26 เม.ย. 2015
ชื่นชอบ: พนักงานและบริการ
invent new ways to use bed covers
the hotel crew was nice people but only a few talk english.
the bad matress was a hard to sleep (almost like you were sleeping on wood )
table with a sleeping bag so i think and I use folded bed covers in two to make it thicker and have more cushion that way you can sleep better and get by.
I select this hotel because of its location near Guangzhou City. They gave me room A001 (Executive Room Non-smoking room ) and I was very disappointed. There is no such thing Non-smoking Room, they just clean the air and let it has less smoke smell.
1. The carpet is full of cigarette burned marks and stains. (I don't see them using vacuum cleaner during my five nights stay)
2. The Refrigerator was not plugged in.
3. The bath room light near mirror (the round shape one)has bulb burned out.
4. The holder of the removable shower head loosen and can not adjust the height.
6. They don't clean my room even I hung out the sign daily (This room needs clean service) I think they try to save the works until I shouted out my right at the front desk!
**** I took pictures to support my complaints ****