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The Ritz-Carlton, Guangzhou

5.0 star property
Luxury hotel with 5 restaurants and full-service spa

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Guangzhou

Enjoy a panoramic city view from the comfort of this stylish room, featuring a sofa, side table, and armchair.
Enjoy breathtaking city views from the comfort of your room, featuring a glass partition and seating area.
Experience the elegant lobby, featuring a high ceiling, modern chandeliers, and a welcoming reception area.
Welcome to our hotel, featuring a sleek glass facade and a covered walkway leading to a tranquil garden with a soothing water feature.
Enjoy a panoramic city view from the comfort of this stylish room, featuring a round table, chairs, and a decorative vase.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Gym
  • Room service
  • Breakfast available
The current price is ฿5,269
฿6,144 total
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Deluxe Room, 2 Single Beds

Two double beds with wooden headboards and white bedding, a small table, and a chair create a cozy space with a large window offering a view of the city.

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
Pillow-top bed
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds, City View

Two large beds with matching nightstands, a desk, and a window offering a city view.

Club Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
Pillow-top bed
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, River View, Tower (Canton Tower River View Twin Room)

Relax in this stylish room with a large bed, desk, and city view.

Room, 2 Single Beds, River View, Tower (Canton Tower River View Twin Room)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
Pillow-top bed
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite, 1 Bedroom, River View

Enjoy the city view from the large bed, with a flat-screen TV and chandelier nearby.

Deluxe Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, River View (Opera River View Twin Room)

Relax in a spacious room with a large bed, desk, and city view.

Room, 2 Single Beds, River View (Opera River View Twin Room)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
Pillow-top bed
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Suite, 1 Bedroom, City View

Relax in this stylish living room with a large flat-screen TV, comfortable seating, and a glass coffee table.

Club Suite, 1 Bedroom, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
HDTV
  • 100 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, City View

Two large beds with matching nightstands, a desk, and a window offering a city view.

Premium Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
Pillow-top bed
  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, City View

Relax in a stylish room with a large bed, sofa, and armchairs, plus a city view from the large window.

Premium Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
Pillow-top bed
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View

Relax in this stylish living room with a large flat-screen TV, comfortable sofa, and elegant coffee table.

Club Suite, 1 King Bed, City View

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 130 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Tower (Canton Tower River View Carlton Suite)

Relax in comfort with a large bed and city views, complemented by a classic chandelier and elegant armchairs.

Suite, 1 Bedroom, Tower (Canton Tower River View Carlton Suite)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
HDTV
Pillow menu
  • 130 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Tower (Club Canton Tower River View Suite)

Enjoy the city view from the large bed, with a flat-screen TV and chandelier nearby.

Club Suite, 1 Bedroom, Tower (Club Canton Tower River View Suite)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
  • 100 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Opera River View King Room)

Relax in this stylish room with a large bed, flat-screen TV, and comfortable seating area.

Room, 1 King Bed, River View (Opera River View King Room)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
Pillow-top bed
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View, Tower (Canton Tower River View King Room)

Enjoy a city view from the large window, featuring a prominent tower. The room offers a comfortable seating area with a sofa and armchairs.

Room, 1 King Bed, River View, Tower (Canton Tower River View King Room)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
Pillow-top bed
  • 50 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Relax in this stylish room with a large bed, flat-screen TV, and comfortable seating area.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
Pillow-top bed
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, City View

Relax in a stylish room with a large bed, sofa, and armchairs, plus a city view from the large window.

Club Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Tower (Club Canton Tower River View Room)

Enjoy a city view from the large window, featuring a prominent tower. The room offers a comfortable seating area with a sofa and armchairs.

Club Room, 1 King Bed, Tower (Club Canton Tower River View Room)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
  • 50 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, City View

Relax in this stylish living room with a large flat-screen TV, comfortable seating, and a glass coffee table.

Deluxe Suite, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Renovated in 2021
Separate bedroom
  • 100 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
3 Xing An Road, Pearl River New City, Tianhe District, Guangzhou, Guangdong, 510623

What's nearby

  • Guangzhou Library - 3 min walk - 0.3 km
  • Guangdong Museum - 6 min walk - 0.6 km
  • Canton Tower - 2 min drive - 1.7 km
  • Taikoo Hui - 3 min drive - 3.2 km
  • Canton Fair Complex - 4 min drive - 4.5 km

Getting around

  • Liede Station - 10 min walk
  • Guangzhou East Railway Station - 16 min drive
  • Baiyun International Airport (CAN) - 30 min drive

Restaurants

  • ‪炳胜品味 - ‬16 min walk
  • ‪星巴克 - ‬5 min walk
  • ‪尚莲.越泰LIAN Viet& Thai Cuisine - ‬6 min walk
  • ‪广州酒家 - ‬15 min walk
  • ‪西山居酒屋 - ‬4 min walk

About this property

The Ritz-Carlton, Guangzhou

Luxury hotel remodelled in 2021 and located near Canton Fair Complex
Close to Canton Tower, The Ritz-Carlton, Guangzhou provides a terrace, a coffee shop/cafe and a garden. Treat yourself to a massage, aromatherapy or a body wrap at The Ritz-Carlton Spa, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and a Michelin star rated meal. Yoga classes and Pilates classes are offered at the 24-hour gym; The Ritz-Carlton, Guangzhou also has a hair salon, dry cleaning/laundry services and a bar. Free in-room WiFi is available to all guests, along with a business centre and a steam room.
Other perks include:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and an electric car charging station
  • Express check-out, express check-in and a ballroom
  • Guest reviews say great things about the helpful staff
Room features
All 350 rooms have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch HDTVs with cable channels
  • Fridges, free infant beds and coffee/tea makers

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Japanese, Malay

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The price is ฿5,918
฿6,900 total
includes taxes & fees
12 Aug - 13 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 248 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • FOODS
  • Lai Heen
  • LIMONI
  • Pearl Lounge
  • The Churchill Bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (10,764 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 38 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - July 2021
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: CNY 16.6 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 248 per person
  • Rollaway bed fee: CNY 408 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Guangzhou Ritz-Carlton
Ritz-Carlton Guangzhou
Ritz-Carlton Hotel Guangzhou
Ritz-Carlton Guangzhou Hotel
Ritz Carlton Hotel Guangzhou
Ritz-Carlton Guangzhou
Ritz Guangzhou
Guangzhou Ritz Carlton Hotel
The Ritz Carlton Guangzhou
The Ritz Carlton, Guangzhou
The Ritz-Carlton, Guangzhou Hotel
The Ritz-Carlton, Guangzhou Guangzhou
The Ritz-Carlton, Guangzhou Hotel Guangzhou

Frequently asked questions

Does The Ritz-Carlton, Guangzhou have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Ritz-Carlton, Guangzhou?

As of 10 Aug 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Guangzhou on 31 Aug 2025 start from ฿5,269.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Guangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton, Guangzhou?

Self-parking is free at this property.

What time is check-in at The Ritz-Carlton, Guangzhou?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Ritz-Carlton, Guangzhou?

Checkout is at noon.

Where is The Ritz-Carlton, Guangzhou located?

Located in Tianhe, this luxury hotel is steps from Guangzhou Library and 2.6 mi (4.2 km) from Canton Fair Complex. Flower City Square and Guangdong Museum are also within 15 minutes. Liede Station is 10 minutes by foot and Haixinsha Station is 12 minutes.

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The Ritz-Carlton, Guangzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 213 out of 304 reviews
Rating 8 - Good. 55 out of 304 reviews
Rating 6 - Okay. 17 out of 304 reviews
Rating 4 - Poor. 12 out of 304 reviews
Rating 2 - Terrible. 7 out of 304 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely service and beautiful classy hotel
Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazing
Stayed 5 nights in Apr 2025

10/10 Excellent

ODed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Ritz Carlton GZ

Perfect location and service
Stayed 4 nights in May 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room shame about the bar

Great service, comfortable room shame no good choice of a bar to meet friends for a drink - Smokey cigar bar or an impersonal lobby bar.
Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, amazing location!
Stayed 1 night in May 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is always, good to see familiar face from last trip. Lobby managers are tentative and efficient in helping guests. Special thanks to Preya who is always smiling and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Staff very friendly & always ready to help. Well trained staff in lobby & restaurant to provide assistance. Room was very spacious & got great view
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is beautiful and convenient. Services were excellent. Above all, staffs were very attentive, polite and helpful!
Stayed 1 night in Sep 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice located, very comfortable rooms, good WiFi connection, awesome bar.
Stayed 7 nights in Oct 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and Bar!
Stayed 2 nights in Oct 2023

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay. The staff is super friendly and helpful in every way. Service is excellent. Breakfast was a wide range of delicious foods around the world.
Stayed 4 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class hotel and service
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly an awesome experience with friendly staff willing to ensure confort and service with a smile.
Stayed 7 nights in Oct 2023

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Hallway noise from people walking
Stayed 2 nights in Dec 2024

10/10 Excellent

SHUK YEE

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2023

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best facility in newer part of Guangzhou, right across from Cantor tower. Very attentive service with good gym and restaurant inside. We appreciate Freya, assistant guest relationship manager for her pleasant assistance.
Stayed 2 nights in Feb 2024

10/10 Excellent

nai chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable serice! I was check in by the staff Noah and got a very good impression of their highest standard of services immediately.
Stayed 1 night in May 2023

6/10 Okay

liwei

Liked: Cleanliness
This Ritz is not well maintained to its quality. Very noisy around and difficult for transportation.
Stayed 3 nights in Oct 2024

6/10 Okay

Ken

Liked: Cleanliness, property conditions & facilities
So much noise when you are in the room to hear people outside walking or next suite people talking .
Stayed 1 night in Jul 2024

4/10 Poor

wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

avoid buffet restaurant on ground fland breakfast.

had diarrhoea and stomach upset after consuming some oysters and the breakfast was not much better for Ritz's standard.
Stayed 4 nights in Sep 2023

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The Ritz-Carlton, Guangzhou was absolutely superb, highlighted by their wonderful staff, top-notch facilities, and an incredibly caring management team. From the moment we checked in, the staff was attentive and went above and beyond to ensure our comfort and satisfaction. Their genuine warmth made our experience truly special. The fitness center at the hotel is excellent. It's well-equipped with modern machines and maintained to the highest standards, offering everything needed for a comprehensive workout. The space is clean, spacious, and provides a great environment for both a quick exercise session or an extended workout. Additionally, the integrity and efficiency of the management were clearly demonstrated when we accidentally left behind a watch and headphones in our room. Not only did the hotel management promptly contact us about the forgotten items, but they also arranged a convenient way for us to retrieve them. This thoughtful action by the hotel staff was greatly appreciated and speaks volumes about their commitment to guest service. Overall, our experience at The Ritz-Carlton, Guangzhou was exceptional. With its combination of professional service, excellent amenities, and attentive care, it stands out as a top choice for anyone visiting the city. Highly recommended for anyone looking for a stay that prioritizes guest experience and satisfaction.
Stayed 2 nights in Apr 2024

10/10 Excellent

Salha

Stayed 3 nights in May 2025

10/10 Excellent

Raquel

Stayed 7 nights in Apr 2025