Guangzhou Phoenix City Hotel

Travelers relax in both indoor and outdoor pools at this Eastern Suburbs Park hotel, where massage treatments and facials provide perfect rejuvenation

Choose dates to view prices

Where to?

Dates

March 2026

8

April 2026

Indoor pool, 2 outdoor pools, pool umbrellas - Guangzhou Phoenix City Hotel (Guangzhou)

3 restaurants, breakfast served - Guangzhou Phoenix City Hotel (Guangzhou)

Garden - Guangzhou Phoenix City Hotel (Guangzhou)

Pillow-top beds, free minibar items, desk, blackout curtains - Guangzhou Phoenix City Hotel (Guangzhou)

Lobby - Guangzhou Phoenix City Hotel (Guangzhou)

Guangzhou Phoenix City Hotel welcomes families with a poolside bar and three distinct restaurants. Guests love the free WiFi that keeps them connected. The property has earned enthusiastic reviews for its comfortable, resort-like atmosphere.

Good

Popular amenities

Pool
Hot tub
Spa
Parking included
Free Wi-Fi
Restaurant

Room options

Check availability for these dates

Tonight

Mar 8 - Mar 9

Tomorrow

Mar 9 - Mar 10

All rooms

1 bed

2 beds

3+ beds

Showing 26 of 26 rooms

Pillow-top beds, free minibar items, desk, blackout curtains

Queen Room With Garden View

Sleeps 2

Executive Room

Highlights

Garden

Balcony or patio

Separate sitting area

Individually decorated

Air conditioning

Fridge

Minibar (some free items)

HDTV

56 sq m
Sleeps 3
1 King Bed OR 2 Single Beds

Deluxe Suite

Highlights

Garden

Balcony or patio

Separate sitting area

Air conditioning

Fridge

Minibar (some free items)

HDTV

Blackout curtains

95 sq m
Sleeps 3
1 King Bed

Commercial Suite

Highlights

Garden

Balcony or patio

Separate sitting area

Air conditioning

Fridge

Minibar (some free items)

HDTV

Separate bedroom

88 sq m
1 bedroom
Sleeps 4
1 King Bed

Royal Suite

Sleeps 3

Executive Suite

Sleeps 3

Super Wings Kuya Family Room

Sleeps 2

2-bed Room

Sleeps 2

Queen Room

Sleeps 2

Superior Queen Room

Highlights

Garden

Balcony or patio

Separate sitting area

Air conditioning

Fridge

Minibar (some free items)

HDTV

Blackout curtains

Sleeps 3
1 King Bed

Executive Queen Room

Sleeps 2

Executive Twin Room

Sleeps 2

Queen Room With Lake View

Sleeps 2

2-bed Room With Lake View

Sleeps 2

2-bed Room With Garden View

Sleeps 2

Superior Twin Room

Highlights

Garden

Balcony or patio

Separate sitting area

Air conditioning

Fridge

Minibar (some free items)

HDTV

Separate bedroom

42 sq m
1 bedroom
Sleeps 3
2 Large Single Beds

Deluxe room

Highlights

Garden

Balcony or patio

Separate sitting area

Air conditioning

Fridge

Minibar (some free items)

HDTV

Blackout curtains

42 sq m
Sleeps 3
1 King Bed OR 2 Single Beds

Octonauts Family Room

Sleeps 2

Business Queen Room

Sleeps 2

Parent-child Room

Sleeps 2

Spring Festival Room

Sleeps 2

Honeymoon Suite

Sleeps 2

Deluxe Suite

Sleeps 2

Superior Suite

Sleeps 2

Emerald City Twin Room

Sleeps 2

Zhu Zhu Xia Cool Sprout Twin Room

Sleeps 2

About the area

Located on a lake, Guangzhou Phoenix City Hotel is in Zengcheng neighbourhood and is connected to a shopping centre. Eastern Suburbs Park is another place to visit that comes recommended. Discover the area's water adventures with nearby fishing, or enjoy the great outdoors with hiking/biking trails. Visit our Guangzhou travel guide

Phoenix City, Xintang Section, Guangyuan East Road, Guangzhou, Guangdong, 511340

What's nearby

Danshuikeng Scenic Area
7 min drive - 6.9 km
Eastern Suburbs Park
11 min drive - 10.3 km
Baoneng Guangzhou International Sports and Performing Arts Center
11 min drive - 15.9 km
Guangzhou Junming Happy World
12 min drive - 10.1 km
Guangzhou Science City Conference Center
12 min drive - 17.3 km

Getting around

Xintangnan Station
11 min drive
Guangzhou East Railway Station
18 min drive
Baiyun International Airport (CAN)
55 min drive

Restaurants

品味东江·客家菜·河海鲜(新塘店)
6 min drive
The Market Cafe
7 min drive
McDonald’s (麦当劳)
15 min walk
McDonald's (麦当劳)
6 min drive
星巴克
13 min walk

About this property

Guangzhou Phoenix City Hotel

Family-friendly hotel near Eastern Suburbs Park

A poolside bar, a corner/local shop and a free manager's reception are just a few of the amenities provided at Guangzhou Phoenix City Hotel. Treat yourself to a massage, a facial or a body treatment at the on-site spa. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a terrace and shopping on-site.

Additional perks include:

2 outdoor pools and an indoor pool, along with pool umbrellas
Free self-parking and extended parking
Limo/town car service, buffet breakfast (surcharge) and bike hire
An outdoor tennis court, motorhome/coach/lorry parking and express check-in

Room features

All 573 rooms have comforts, such as 24-hour room service and air conditioning, as well as thoughtful touches, such as separate sitting areas and bathrobes.

Extra conveniences in all rooms include:

Bathrooms with rainfall showers and separate baths/showers
37-inch HDTVs with satellite channels
Private gardens, separate sitting areas and fridges

Similar properties

Free airport shuttle
Free Wi-Fi
Restaurant
Air-conditioning

Pool
Parking included
Free Wi-Fi
Restaurant

฿2,686 total

includes taxes & fees

13 Mar - 14 Mar

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Return airport shuttle (surcharge) from 6 AM to 10:30 PM at scheduled times and on request
Free area shuttle up to 1 km
Limo/town car service
Free extended parking on site
RV/bus/lorry parking on site
Limited on-site self parking
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 108 for adults and CNY 54 for children
3 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Free manager's reception

Restaurants on site

Chinese Restaurant
Japanese Restaurant
No.99 Bar
Vienna Restaurant

Things to do

2 outdoor pools
Bicycle rentals
Billiards/pool table
Children's club
Children's pool
Full-service spa
Health club
Hot tub
Indoor pool
Outdoor tennis court
Piano
Playground
Sauna
Shopping
Steam room

Family friendly

2 outdoor pools
Children's club (surcharge)
Children's pool
Children's toys
Free area shuttle
Grocery/convenience store
In-room refrigerator
Indoor pool
Laundry facilities
Playground
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Business centre
Conference centre (3,003 square foot of space)
Meeting rooms

Outdoors

Barbecue grill
Garden
In the mountains
On a lake
Picnic area
Pool umbrellas
Terrace

Full-service spa

Facials
In-room massages
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

1 building
6 floors
Baroque architecture
Built in 2003
Designated smoking areas
Reception hall

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Pillowtop mattress

Bathroom

Bidet
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

37-inch LCD TV with cable/satellite channels

Food and drink

24-hour room service
Electric kettle
Free bottled water
Free minibar (limited items)
Refrigerator

More

Air conditioning (climate-controlled)
Desk
Phone
Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon

Late check-in subject to availability

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 2 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The check-in location for Apartment - Exterior unit differs from the property location. Hotel features a shuttle from the main building to apartment building.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CNY 200 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

Fee for buffet breakfast: from approximately CNY 108 for adults and from CNY 54 for children
Airport shuttle fee: CNY 500 per vehicle (one-way)
Rollaway bed fee: CNY 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Guangzhou Phoenix City

Guangzhou Phoenix City Hotel

Phoenix City Guangzhou

Guangzhou Phoenix City

Guangzhou Phoenix City Hotel Hotel

Guangzhou Phoenix City Hotel Guangzhou

Guangzhou Phoenix City Hotel Hotel Guangzhou

Frequently asked questions

Does Guangzhou Phoenix City Hotel have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool.

Is Guangzhou Phoenix City Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Guangzhou Phoenix City Hotel?

Self-parking and extended parking are free at this property.

What time is check-in at Guangzhou Phoenix City Hotel?

Check-in start time: 2 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Guangzhou Phoenix City Hotel?

Checkout is at 2 PM.

Does Guangzhou Phoenix City Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM-10:30 PM on request. A fee of CNY 500 per vehicle applies.

Where is Guangzhou Phoenix City Hotel located?

Located near the airport, this family-friendly hotel is 4.9 mi (7.9 km) from Eastern Suburbs Park.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Ask a question

Guangzhou Phoenix City Hotel Reviews

7.6

Good

7.8

Cleanliness

7.2

Location

7.4

Staff & service

7.8

Property conditions & facilities

8/10 Good

odera

25 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was really nice, the property, its staff, breakfast etc all really nice. The kitchen closes -- and not 24hrs, so that was sometimes difficult, not getting food later in the day.

Stayed 6 nights in Apr 2024

8/10 Good

Jon

30 Aug 2024

Liked: Cleanliness, staff & service, amenities

Das Hotel könnte in Teilen eine Renovierung vertragen. Wenig englisch sprechendes Personal aber das gesamte Personal war äußerst freundlich und liebenswürdig. Die Zimmer sind leider etwas hellhörig und die Verkehrsanbindung ist schwierig, zumindest wenn man kein chinesisch kann aber insgesamt hatten wir einen sehr angenehmen Aufenthalt.

Stayed 13 nights in Aug 2024

10/10 Excellent

Diego

24 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

viagem a caton fair

muito bom o hotel e excellente café da manha. voltaria com certeza.

Stayed 5 nights in Apr 2024

8/10 Good

Verified traveller

16 Nov 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel Try to get the lake view

Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

6 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities

普普通通

位置離市區很遠，設備比較老舊，健身房的設備都生鏽了...但是離上班地點近，房間也還ok

Stayed 5 nights in Jun 2019

10/10 Excellent

JIN

25 May 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很大的房间,床很舒服

房间很大

Stayed 1 night in May 2019

10/10 Excellent

Elias

28 Apr 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien .. lo unico restaurante general tardo muchisimo la comida

Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

24 Jun 2018

Liked: Cleanliness, staff & service, property conditions & facilities

泊まる時期に気をつけて

ホテル自体はリゾート形式で素晴らしい環境であったが、端午節&父の日でなのか中国人ファミリーが多かった。とにかく騒がしかった。

Stayed 1 night in Jun 2018

10/10 Excellent

Janice

30 Jan 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely recommend

I have stayed here 4 times in the last 3 years and every time has been great. It is very clean, the staff is very attentive, despite the language difference and the breakfast buffet is excellent. A wonderful value for the money, for sure.

Stayed 5 nights in Jan 2018

8/10 Good

ミユキ, 名古屋

25 Nov 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

日本語スタッフの対応が良い

平均して年齢的にも若いスタッフですが、一生懸命に対応してくれて、気分も良く英語も通じない国でいろいろ助かりました。裁縫道具や、アイロンを貸し出したり、生活面でいろいろ質問しましたが、全て丁寧に対応してくれました。こういうスタッフには、手当を割り増しにして、長く勤められる待遇にしてほしいです。

Stayed 2 nights in Nov 2017

6/10 Okay

LORI A

5 Jul 2017

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Cannot recommend

Although we arrived very late, the staff was pleasant! However, they told us nothing about where the buffet was located and we missed it. The tap water I used just to brush my teeth made me terribly sick with stomach cramping, dry heaves, sweating and diarrhea. Our room was not clean. The bathroom walls were dirty with some substance, the tea cup had unknown brown liquid in it. There was water in the tea kettle. I would not recommend this hotel or stay there again.

Stayed 1 night in Jun 2017

8/10 Good

Luis

2 May 2017

Liked: Cleanliness, property conditions & facilities, room comfort

Knock Your Expectations Half a Notch

Whatever expectations you have, take then down about half a notch. The hotel is good, but left me wanting. The rooms look somewhat tired and the decor is outdated. The hallways are dark and sad. Also, I had a couple of negative run-ins with service staff that left a sour taste in my mouth. Plus, the hotel is really far away from anything interesting. Adequate seems to be the only word that comes to mind. WiFi was strong; no cable channels (they said they canceled their subscription but didn't update their information); coffee apparently is NOT included in a deluxe room; breakfast was ordinary and most items were cold; good looking pools but they open at 3pm. Just nothing too glamorous for all the boasting.

10/10 Excellent

Ken

21 Apr 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Generally very good for the price. Location suited our requirements.

8/10 Good

Verified traveller

7 Apr 2017

Liked: Cleanliness, room comfort

ロビーには豪華な壁画があり、ヨーロッパを感じさせる空間です。只、フロントが狭く、すぐに混雑してチェックイン、チェックアウトに時間が掛かったのが難点です。

6/10 Okay

koji

22 Jan 2017

Liked: Cleanliness, room comfort

ホテル手配のタクシーにボラれた

シティホテルではなくリゾートホテルです。敷地が広く周辺の店、レストランへの移動が面倒くさい。ホテルのレストランは9時で終わっていたので、売店でカップヌードル購入。最悪なのはホテルに頼んだタクシーにボラれたこと。空港まで行って540元(普通は160元)、レシートの印字距離は150km違法改造メーターだったが言葉が通じず泣く泣く支払い。挙句に200元払わないとトランクを開けてくれずこれも支払った。せめて信用のあるタクシーを手配いただきたい。

6/10 Okay

Erik W C

7 Dec 2016

Liked: Cleanliness, staff & service, room comfort

尚算滿意

畧為陳舊，整體設施及價格也算滿意

8/10 Good

YOSHIHIRO

23 Sep 2016

Liked: Room comfort

ジャスコやサイゼリアが近くにある郊外のホテルです。

一番安い部屋を予約したのですが、最初に通された部屋は通常使われていないと思われる汚い部屋でした。通常の価格を考えても不釣合いな汚い部屋でした。Hotel.comに連絡しホテルにも直接交渉してやっと替えて貰った部屋は非常に綺麗な部屋でした。結果として良い滞在でしたが、もし他の方が滞在する場合同じ様に対応して貰えるのかが心配です。

8/10 Good

Verified traveller

29 Apr 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, far from everything.

Customer service is great. Too far from everything, about one hour to the canton fair. rooms are clean, however, because of the strong humidity in the hotel do to the humid weather, I recommend you book an executive room to have access to the executive lounge, It has Windows that you can open to vent the room it helps with the strong humidity smell.

8/10 Good

Verified traveller

25 Apr 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay. Very Clean. Nice western food restaurant. Very kind staff although, asides from a few staff members, little English is spoken. Highly recommended.

6/10 Okay

yuxin, GuangZhou

7 Apr 2016

Liked: Cleanliness

Disliked: Staff & service

服务有待提高

订好了房交完了钱到酒店被告知找不到订单，让客人等了半个多小时，答复是预订系统有问题，没了。那我的客人的时间呢？道歉呢？推给系统问题然后就没了？电话沟通时候前台说可以让我们给多点押金先安排入住，但是挂电话我朋友说酒店没跟她们说这个解决方案，让他们继续等待，呵呵。

8/10 Good

ada, hk

22 Feb 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房間尚算大,光線充足,而且有個露台,感覺很悠閒。清潔衛生不錯,房間沒有異味。但早餐食物一般,入住酒店時辦手續稍慢,希望下次會改善。

8/10 Good

Verified traveller

9 Jan 2016

Liked: Cleanliness, room comfort

Poor breakfast

The only adverse comment is the breakfast. Actually, they did not have any food left by 9:30am, i.e. half an hour before the breakfast closing time of 10:00am.

6/10 Okay

Roger, Los Angeles

20 Oct 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel bad location

I wish this hotel was different location. It takes one hour for shuttle to go to station or exhibition center. Taxi guys will rip you at night to go to this hotel with 4X price. Virtually nothing else exists within walking distance of this hotel.

10/10 Excellent

Verified traveller

3 Nov 2014

Liked: Staff & service, property conditions & facilities, room comfort

otimo

o hotel e otimo maravilhoso com otimo serviço .

6/10 Okay

Verified traveller

28 Oct 2014

Liked: Property conditions & facilities, room comfort

Disliked: Staff & service

Employees needs speak English

Employees needs speak English This is a international hotel but the associated only speaks chimes. It's important people whose speaks English

Guangzhou Phoenix City Hotel

Choose dates to view prices

Photo gallery for Guangzhou Phoenix City Hotel

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Queen Room With Garden View

Queen Room With Garden View

View all photos for Executive Room

Executive Room

Highlights

View all photos for Deluxe Suite

Deluxe Suite

Highlights

View all photos for Commercial Suite

Commercial Suite

Highlights

View all photos for Royal Suite

Royal Suite

View all photos for Executive Suite

Executive Suite

View all photos for Super Wings Kuya Family Room

Super Wings Kuya Family Room

View all photos for 2-bed Room

2-bed Room

View all photos for Queen Room

Queen Room

Superior Queen Room

Highlights

View all photos for Executive Queen Room

Executive Queen Room

View all photos for Executive Twin Room

Executive Twin Room

View all photos for Queen Room With Lake View

Queen Room With Lake View

View all photos for 2-bed Room With Lake View

2-bed Room With Lake View

View all photos for 2-bed Room With Garden View

2-bed Room With Garden View

View all photos for Superior Twin Room

Superior Twin Room

Highlights

View all photos for Deluxe room

Deluxe room

Highlights

View all photos for Octonauts Family Room

Octonauts Family Room

View all photos for Business Queen Room

Business Queen Room

View all photos for Parent-child Room

Parent-child Room

View all photos for Spring Festival Room

Spring Festival Room

View all photos for Honeymoon Suite

Honeymoon Suite

View all photos for Deluxe Suite

Deluxe Suite

View all photos for Superior Suite

Superior Suite

View all photos for Emerald City Twin Room

Emerald City Twin Room

View all photos for Zhu Zhu Xia Cool Sprout Twin Room

Zhu Zhu Xia Cool Sprout Twin Room

You may also like

The Westin Guangzhou

About the area

What's nearby

Getting around

Restaurants

About this property

Guangzhou Phoenix City Hotel

Similar properties

Ausotel Smart Baiyun International Airport T2

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do