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"A lovely place to stay in the hills just outside Florence ( walking distance from Florence but free transport is available to the edge of the historic centre)"

" "I recently stayed at your hotel and, unfortunately, my experience with the customer service was extremely disappointing. Despite the hotel's beautiful atmosphere, the staff were unfriendly, nasty, and even racist. They were not welcoming or kind, which made our stay unpleasant. If you're looking for a place with good customer service, I wouldn't recommend this hotel.""

"Camera pulita, personale gentile e molto cordiale, colazione con prodotti freschi e vari, comodo per raggiungere a piedi il centro di Firenze, Palazzo Pitti a 5 minuti, apprezzatissimo il parcheggio interno gratuito"

"Wonderful staff. We had a room with an extra bed for our daughter and it was in a loft. A great use of space. "

"amazing views of river and bridges"

"The Hoxton never disappoints. 3rd stay at a Hoxton after Rome and Edinburgh. They are all on par. The staff are lovely. The rooms are gorgeous and just the whole vibe of the place is good. Slightly out from the centre about a 15 minute walk to the Duomo but nice as quiet. Coffee shop in the hotel served nice coffee and there was a small pizzeria over the road ran by the loveliest old man. Drinks in the restaurant were also delicious."

"The building doesn’t look like it has had any money spent on it since the 1980’s.Very shabby hotel, shame on the owners, it could be fab. Had holes in sheets and towels. No duvet it’s a 1950’s style blanket between sheets. Not hygienic these days. Dirt and dust everywhere. Cushions with stains on. One pillow each. Dining chairs in the breakfast room all broken. Car park which we managed to get a space, parks 10 cars. Neighbourhood very good and it’s a walk down the hill to the bus stop which you...

"Perfect location for exploring Florence. 1mile from the train station (20 min walk). Overlooking the river. Clean. Staff friendly. Good selection of food at breakfast. A lovely terrace to sit on and watch the world go by. Free tea/coffee/water provided throughout the day. Would definitely recommend others to stay at the Hotel Silla! "

"Spacious room, good service at the front desk. Nice breakfast spread. "

"Friendly staff, great location, sky bar has amazing views."

"Nice property outside of Florence. Always happy to stay there."

"Lugar hermoso limpio con habitaciones bastante amplias, las hemanas monjas muy amables "

"Helpful, friendly staff"

"Excellent property within walking distance to outside amenities and historic scenery. Food was fantastic and all staff were extremely helpful. We have this on our list to come back in the future "

"The staff was very friendly and tge property was very well maintained and clean."

"Friendly, beautiful hotel, great breakfast! "

"One of the best experiences ever. "

"Alles super : Personal sehr freundlich . Modernes Hotel mit einem tollen rooftop . Bequemes Bett ! Fussläufig 15 min vom Zentrum "

"Hôtel très propre. Chambre spacieuse et très bien entretenue. Personnel agréable et à l'écoute."