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"Staff- sleeping during of operation. We have to ring numerous time all the while he is passed out at the back of high counter. Cleaning lady mention is he sleeping again. So must be a regular occurrence Maintenance- suspicious cc transactions. Why check in is pain ful by asking information again. Id’s cards are handed already then why do you need to fill up the form again? Room- running water with sewage smell, faucet , tub . Wait for couple of minutes before the water can go down the drain....

"Easy parking, clean room, check-in was quick. I arrived late at night and checked out very early in the morning, but staff was readily available. Virtually no wait time at all. "

"Everything was great "

"The living area of the room appeared to be relatively updated so we selected this property. When we arrived, it was certainly a good photographer. The bathroom is small, dirty and not updated. It’s the kind of place you do not want to take your shoes off, showering included "

"Even though we were booked for two nights, the room was not supplied with any additional towels or offered during check in. Kids were running up and down the hallway most of the evening as well as riding the elevator to each floor. Management did not intervene nor did the parents who were taking up the entire downstairs common area with their party. Plenty of booze and late nights loud convo as the children ran wild. The TV was outdated, only cable and the bathroom in our room was clearly not...

"Good place to stay"

"The breakfast was poor and insufficiently supplied. "

"Overall, very good room for the price we paid. I would have preferred extra blankets and pillows in the room, but enough were provided and I didn’t ask for more. We were also welcomed by two (harmless) spiders, who we helped find happier lands down the hall. The free breakfast was okay. Good for free, so can’t complain. The property is well kept overall, and the staff were all incredibly friendly and polite. We enjoyed our stay. "

"Yes it's safe "

"Good"

"Very good for the price!!! Would stay again!!!"

"The rooms were clean and the staff was pleasant and plenty of parking and everything is close bye"

"Loved this hotel and their employees. They were willing to go the extra mile if you needed it"

"Please, place the dinning/coffee tables in the lobby or in the guests rooms. Your guests are not the horses to drink your awesome coffee beverages on their feet!"

"The room was comfortable and clean. The bed was comfortable, the breakfast was very good, plenty of parking and the staff was very friendly and curtious. "

"Rude staff Charged me fee that were not supposed to be charged Dirty smelly rooms I will def tell people not to stay there "

"Place needs significant refreshing"

"Convenient location "

"It’s was perfect everything organized staff friendly, smooth transaction. love it next time I’m around Andover I would definitely book here! "