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"I arrived early due to my phone not working and I needed WiFi to message my sister. The host was so kind to let me in and use the WiFi and drop off my bags eventhough the room wasn't redy yet. She was very friendly and they iffered free coffee and breakfast. I felt very welcomed."

"Lovely spacious room and shower. Comfortable bed. Lovely cooked breakfast. Friendly and helpful staff. Good location."

"It was a wonderful experience. Perfect."

"lovely hotel good location, shame expedia confirmation did not state that breakfast was included as it was but was not mentioned on the booking email. "

"We had the Henrietta Suite. Absolutely gorgeous and very well appointed. Fabulous bathroom and very comfortable bed. All in all, an excellent stay. Will definitely be back!"

"Super location. Generous sized rooms. We had an internal atrium view balcony which was cozy"

"Our room did not get the bed made, the towels refreshed. And the soap dispenser above the bath was empty, it didn’t even have a refill bag. The hotel is very dated and tatty. The reception is unwelcoming , too few seats, and few staff When I phoned reception , I should have been told the cleaners to make beds etc. only come in on the third day We stayed 2 nights.now renamed THE WORST WESTERN."

"We rented a luxury apartment. It had a spacious living area with all you need for self catering. Housekeeper there to welcome us and show us to the room. Like the fact you can have your apartment serviced - clean towels etc. If you have a car there are reserved spaces out the back in the car park. Only negatives were the apartment we rented was on the top floor (three flights of stairs) - no lift. So with heavy baggage it’s hard work but not a real problem for us. Bedroom is very small and...

"Property location was very good and food hygiene very high with good quality food, the building was old and design therefore dated."

"The property is in a great location with easy access by public transport from the airport. The staff were friendly and professional. Breakfast was excellent and the free bottled water a bonus. A couple of gripes though the ensuite was very small and needs some TLC the tiles and shower need replacing and the toilet brush was not clean. Also we were only give one key this meant we had stopped stay together all the time. We also managed to lock ourselves out and had to wait nearly 2 hours fro staff...

"Staff very helpful. Room clean. Bed comfortable "

"Clean room; very helpful staff; excellent continental breakfast."

"The room was clean, however the sink was badly cracked and needed replacing. The furnishings in the room were fit for purpose, albeit very dated. I also found the room to be quite noisy - being able to hear showers running, toilets flushing etc from nearby rooms, early morning and during the night. I had a room at the back of the hotel and only had a view of other buildings. However, the rooms at the front including the sitting area, bar and restaurant had great views over the bay. The staff...

"Staff were lovely, bed was comfy and breakfast was excellent. "

"Fantastic host and a great breakfast 😊"

"The property was well placed for shopping in the strand and close to the ferry terminal. Jon the owner was very friendly. We stayed in the executive suite number 5. We had everything we needed in there and the welcome pack was a lovely touch. We would definitely stay at The Town House again."

"Lovely hotel will return 👍"