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"It did the job"

"Friendly helpful staff. Relaxed ambience room very comfortable."

"Excellent location, with really incredible helpful and informative staff. Just a delight. Breakfast was included and also really good."

"Lovely hotel on the sea front. The staff were welcoming, friendly and helpful. Shops, restaurants, steam railway all within walking distance. The breakfast was excellent. The complimentary soft drinks and snacks were a nice touch. Room was adequate for a 1 night stay, lovely bathroom & comfortable bed. Would return again and recommend to others"

"large room , hotel pleasant helpfull staff ,clean hotel ,nicely situated ,decor a little tired, large bathroom with a bath ."

"Absolutely beautiful! The staff was extremely Accommodating."

"Good stay, good location."

"beautiful room amazingly helpful staff highly recommend"

"We rented a luxury apartment. It had a spacious living area with all you need for self catering. Housekeeper there to welcome us and show us to the room. Like the fact you can have your apartment serviced - clean towels etc. If you have a car there are reserved spaces out the back in the car park. Only negatives were the apartment we rented was on the top floor (three flights of stairs) - no lift. So with heavy baggage it’s hard work but not a real problem for us. Bedroom is very small and...

"We had room 402 on the fourth floor it was very warm with the sun coming into room all afternoon, we left a note for room service to leave the curtains pulled which helped on our return. We requested a fan which helped, one window was screwed shut which didn’t help. The floor sloped by approximately 4 inches from the door to the windows including the bathroom."

"This was one of the best B&Bs I have stayed in over the years, and I've stayed in a fair few. It is a lovely house in a perfect location on Broadway, just off Douglas Prom. You can walk to the Sea Terminal and bus station in about 15 minutes, there are also buses along the prom, and the horse tram stops at the bottom of Broadway if you want to go to Derby Castle for the railway to Laxey and Ramsey. My room was clean and comfortable, I had a great sleep every night. I had a room facing the...

"Convenient location, close to many activities and the bus line."

"Staff very good and helpful would recommend to everyone thanks for everything"

"Large family room 50m from the promenade. Had everything you could need including large bathroom, tv, tea and coffee. Lots of local and tourist info and leaflets available. Staff were very helpful. We were not in the main building so had a short walk up the road for breakfast which was a good choice of full English or continental. We did eat at the restaurant otherwise. The bar is fairly good but not very big. The only negatives for us were the walk into town which took about 20mins. Luckily we...

"I honestly cannot rate this hotel high enough, the rooms were absolutely spotless, the breakfasts were amazing and the staff. Well every single member of staff were pleasant, polite, courteous and helpful. The aircon was heaven sent in the heatwave, I had amazing sleep every night yet my brother in law in a budget hotel was tormented with heat. I will without a doubt stay there again and wont even contemplate looking at other hotels."

"lovely room sea view. breakfast was very enjoyable .we came on the ferry best western hotel was ideal place to stay."

"The opel express was very clean and the breakfast very good with plenty of choice the room had excellent amenities provided ,with a kettle in room and tea coffee and water topped up daily, only saw staff at breakfast and checkout, it was self check in with key to room left in a safe, the room did have a ceiling fan which was very noisy and could only use with the light on, I was there during a very hot period so not much comfort throughout the night, the view from the room was not good looking...

"We booked a superior room with a sea view. It was everything you could want. The view over the water was superb. The fit out was great. The convenience to the ferry terminal was great as was the access to the bus. The breakfast basket was as comprehensive as we have ever had and satisfied our requirements excellently. As for Isle of Man, we did not know what to expect but it far exceeded our expectations, The steam train, the vintage electric railway, the train up the mountain and horse drawn...

"Breakfast staff slightly off-hand but breakfast good. Room, shower, bed all very good."