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Penta Hotel

3.0 star property
Modern comfort meets practical convenience at this hotel where fast WiFi and laundry services make every stay effortlessly enjoyable

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Penta Hotel creates a welcoming environment with thoughtful modern amenities. Guests connect easily with in-room WiFi while appreciating the practical convenience of dry cleaning services. The elevator ensures easy access throughout the property.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Double Room | Desk, laptop workspace, blackout curtains, free WiFi

Double Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, laptop workspace, blackout curtains, free WiFi

Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Desk, laptop workspace, blackout curtains, free WiFi

Double Room, Sea View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, blackout curtains, free WiFi

Deluxe Double Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • Sea view
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Douglas, Penta Hotel is on the beach. Gaiety Theatre and Manx Museum are cultural highlights, and some of the area's attractions include Douglas Bay Horse Tramway and Curraghs Wildlife Park. Milntown House and The Venture Centre are also worth visiting.
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Map
15-16 Palace Terrace, Queens Promenade, Douglas, Isle of Man, IM2 4NE

What's nearby

  • Douglas Beach - 1 min walk - 0.0 km
  • Palace Casino - 4 min walk - 0.4 km
  • Gaiety Theatre - 16 min walk - 1.4 km
  • Manx Museum - 2 min drive - 1.7 km
  • Tynwald - 3 min drive - 2.0 km

Getting around

  • Douglas Ferry Station - 8 min drive
  • Snaefell Mountain Railway Bungalow Station - 13 min drive
  • Isle of Man (IOM) - 22 min drive

Restaurants

  • ‪Frank Matcham’s - ‬14 min walk
  • ‪Bathurst Chippy - ‬15 min walk
  • ‪Marmaris - ‬11 min walk
  • ‪Cafe Villa - ‬14 min walk
  • ‪Terminus Tavern - ‬9 min walk

About this property

Penta Hotel

Property highlights
Penta Hotel provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Smoke-free property and a lift
Room features
All guest rooms at Penta Hotel offer thoughtful touches, such as laptop-friendly workspaces and separate sitting areas, in addition to amenities, such as free WiFi.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with digital channels
  • Separate sitting areas, electric kettles and heating

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Bar (on property)
HQ Bar & Restaurant
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  • Restaurant
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  • Breakfast available
8.6 out of 10, Excellent, 317 reviews
The price is ฿4,002
฿4,202 total
includes taxes & fees
18 Jan - 19 Jan
HQ Bar & Restaurant

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On the beach

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

The Penta Hotel
Penta Hotel Douglas
Penta Hotel Guesthouse
Penta Hotel (SG Clean)
Penta Hotel Guesthouse Douglas

Frequently asked questions

Is Penta Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Penta Hotel?

There is free parking nearby.

What time is check-in at Penta Hotel?

Check-in start time: 4:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Penta Hotel?

Checkout is at 11:00 AM.

Where is Penta Hotel located?

Nestled on the beach, this Douglas guesthouse is within a 5-minute walk of Douglas Beach and Palace Casino. Onchan Pleasure Park and Douglas Bay Horse Tramway are also within 15 minutes. Douglas Ferry Station is 24 minutes by foot.

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Reviews

Penta Hotel Reviews

8.8

Excellent

9.2

Cleanliness

7.6

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 38 out of 65 reviews
Rating 8 - Good. 18 out of 65 reviews
Rating 6 - Okay. 6 out of 65 reviews
Rating 4 - Poor. 2 out of 65 reviews
Rating 2 - Terrible. 1 out of 65 reviews

Reviews

8/10 Good

Mr Robert monteith

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliess very good, bed comfortable ,,access quite good breakfast only ok
Stayed 2 nights in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, friendly staff, breakfast as advertised
Stayed 4 nights in Sep 2024

10/10 Excellent

KENNETH

Liked: Cleanliness, property conditions & facilities, room comfort

Value for money Penta stay

Great hotel for a break with plenty of buses stopping outside if you don’t fancy the fantastic 20 minute walk along the promenade to the City Centre. Bus from the airport No2 stopped outside the hotel which was a bonus
Stayed 3 nights in Jun 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here very quiet lovely bathroom plenty of hot water. Parking good. Close to promanard.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really nice hotel. Spacious clean rooms. Staff great. Complimentary continental breakfast. Reception not manned through day, but not a problem as telephone linked. Had a great stay.
Stayed 1 night in May 2025

8/10 Good

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, friendly staff, easy parking.
Stayed 2 nights in Sep 2023

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property, but well maintained and the staff members were wonderful!
Stayed 3 nights in Aug 2024

10/10 Excellent

KARL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay waa able to check in early as I was attending a wedding.
Stayed 1 night in Sep 2023

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay with friends

Nice hotel, reasonable prices, everything you need and friendly staff.
Stayed 2 nights in Aug 2023

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and big with a sea view. Bed was comfortable tea and coffee facilities. My only complaint is the TV signal sometimes went off. Picture but no sound.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay for a long weekend

No view from room but clean and pleasant with all the amenities you would expect
Stayed 3 nights in May 2024

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angel was very helpful in finding transportation from the hotel to the port. Hotel is located close to the town center, bus stations, electric tram. Clean, modern, with continental bfast included.
Stayed 1 night in Jun 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Good value for money. Clean and spacious with friendly helpful staff.
Stayed 4 nights in May 2024

6/10 Okay

David

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Well located budget hotel with friendly and efficient staff. The room was very stuffy and airless and the “continental” breakfast was really just some cereals and toast. But a good location.
Stayed 5 nights in Jul 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel but ask for a room on a lower floor

The hotel is really nice and I found the staff to be really nice too. It's in an ideal location right on the promenade so easy to find and I had no problem finding somewhere to park our hire car. The only thing I would say negative is that my top floor room had two issues: it was really warm and I couldn't find a fan. The other problem was that on the first night of the stay I had four wasps flying around in the early hours so I had to close the window - which made the room unbearably warm and disturbed my sleep. The complimentary continental breakfast, although basic, was nice and was all I needed. You can pay for a larger breakfast at their other hotel according to the sign, but I didn't need that.
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely coming back

Lovely hotel, nice clean comfortable room. Continental style breakfast, plenty to eat and drink. Ship was cancelled, we had no reservations booking an extra night (other guests did the same)
Stayed 5 nights in Sep 2023

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
The Penta was spotlessly clean. Large room & en suite. Was unmanned most of the time but was easy to communicate with manager & sister hotel, when required. Limited, free continental breakfast, was unexpected (other than what we read in previous reviews) Would've loved a bar on site but were able to use the sister hotel. Comfortable stay. Fair walk to centre of Douglas but not a problem.
Stayed 2 nights in Nov 2023

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed

Excellent value for money. We were 5 friends with 5 rooms and I heard no complaints. One of our party had difficulty walking so would have welcomed a hotel nearer Douglas centre, but the Penta is walkable from the centre if fit, otherwise buses run up and down the promenade. A shorter walk the other way gets you to the electric railway north. I plan to return.
Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Penta is a nice, reasonably priced hotel across from the beach. We stayed in room 19, which is considered a ‘large twin’. We didn’t have a view, but the room was spacious,quiet, clean and well maintained. I would warn those with mobility issues that the tub is high and may be difficult to climb out. The free Breakfast was simple but it was all we needed: cereal, toast , juice, coffee and tea. Although there were only a few restaurants close by, we liked the Chinese restaurant next to the casino. The bus stop is across the street, allowing us to get all over the island without difficulty. We highly recommend the Penta.
Stayed 6 nights in Sep 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely 3 star hotel, we had an attic room with sea views, very spacious and the en-suite was newly refurbished with great water pressure making the shower very efficient. The lift was small but efficient, not a suitable place for people with mobility issues as the step up to the front door were steep, we struggled sometimes after a days walking. Convenient for the city of Douglas and we bought 5day tickets (Go explore) for the buses trams, electric and steam trains and entrance to museums so we were able to explore the island. The transport was always on time. The area was very clean as was the hotel. The light breakfast was adequate for our needs and the staff were very attentive and helpful. We will be back.
Stayed 7 nights in Sep 2023

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel. Perfect for short stopovers.
Stayed 1 night in Jul 2025

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant location

Spot hotel with brilliant views from the rooms , very spacious rooms
Stayed 2 nights in Aug 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation,relaxed place
Stayed 2 nights in Sep 2023

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time and the penta was an excellent place to stay for access to all that we needed during our stay
Stayed 4 nights in Aug 2023

10/10 Excellent

Astha

Liked: Staff & service, amenities, property conditions & facilities
It’s an amazing hotel. Our stay was very comfortable and staff was nice. We checked in at 12am and staff was very helpful.
Stayed 3 nights in Apr 2023