Room, bed sheets, carpet, tub was dirty. When we took showers, the steam from the ceiling would gather up water drops and start to fall on our heads. Disgusting and their was a dead bug on the ceiling. Would never stay here again!!!
The hotel is just not well maintained. Extremely short staffed. The rooms no longer have a coffee machine, the shower curtains barely cover the tub. The rooms have not been refitted in decades except the beds which surprisingly are very good. Common areas are not very clean. The staff on the other hand are wonderful, friendly and very helpful. I feel bad for them.
The rooms were hot and humid, each room had a box fan in the closet, it kind of seems like they know that this is an issue and are doing nothing to fix it. When I asked what can be done at the front desk, I was told someone would come and help us open the window in our room to let some cold air in. No one ever showed up. We had to go and buy an additional fan for our room to make it tolerable enough to sleep.
This is not a 5 star resort and it does not claim to be. It is a hotel with a few additional amenities. There is a bar but it was only open on Thursday and Friday night during my stay so I was a bit disappointed. The room was clean and livable. I had a bottle of water waiting on me each day which was a very nice touch. There was a nice note on my bedside table from housekeeping to welcome me, another nice touch. Each day when I got in from work the room was clean, the trash was removed, the bed was made and the towels were replaced. The staff that I came in contact with were all very cordial and polite. I would definitely stay at the Red Lion again when visiting High Point :)
Barbara
เข้าพัก 6 คืน, มีนาคม 2020
8/10 ดี
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2 มี.ค. 2020
Location was fine for our needs. Hallways seemed somewhat shabby and dingy. One elevator was not working and the other was somewhat recalcitrant.