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"The room was clean and organized and the staff were very professional great service"

"I love this place and will always come back. Excellent facility!"

"The hotel its self is fine for a few night stay I personally wouldnt stay more than 2 or 3 nights. The resort across the street has a beautiful pool that your able to use and you can get breakfast and lunch over there as well but no dinner the restaurant closes at 3pm. And there is no restaurants close by to have dinner. I did hear you could take a ferri to port lucaya and have dinner but when I was looking for the ferri it wasnt available. I was there in the beginning of October and not...

"Overall satisfied and it felt like home"

"Todo muy bonito una experiencia inolvidable volveré primero dios"

"A glorified motel masquerading as a “resort.” The place is dead, it’s a ghost town. There’s nothing to do here, little amenities, no food, no drinks. The place is understaffed and the staff is often times unprofessional, nonchalant, and rude. The restaurant isn’t always open when it’s supposed to be, leaving me having to order food and take expensive taxi rides out in town. When it is open, the food is average at best and overpriced. There’s nothing within walking distance. The telephone in the...

"We were concerned about the reservation not being cancelled and called on (2) occasions. Both Front Desk or Call Center agents were so helpful, patient and provided excellent customer service, I'm so sorry I don't recall their names now. Otherwise, the stay was wonderful and I would definitely recommend to others."

"Room was great! Drains drained in shower and sink. Low water pressure 😔"

"I should have known my experience would be bad, when it took 2.5 hours to get my food from the restaurant at the resort. The facilities were outdated and many of the appliances were rusted. The weight room was small with equipment not maintained. One treadmill had a broken screen and the other had a loose belt. Requests were treated as an inconvenience. It took hours to get towels replaced. I did not have WiFi in my room my entire stay. The first day I notified staff, I was told “all rooms have...