Dear Levi, Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future!It is unfortunate to hear that our front-desk staff was not welcoming. I will reach out to our front-desk supervisor about your concern and make sure our staff has continuous coaching on how to deliver the best possible customer service. We hope you will consider staying with us again, allowing us another chance to deliver on a more satisfying experience. Warmest Regards,Zarah

Dear Shawna Lee,Thank you for taking your time to provide your feedback for your recent stay at the Pomeroy Hotel. We’re sorry your experience didn’t match your expectations. I will raise your concern to our upper management right away! We hope to make your next visit 5/5. Warmest Regards, Zarah

Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time!Warmest Regards,

Dear Sherry,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time!Warmest Regards,

Dear Cory,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time!Warmest Regards,

Dear Kennie,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time!Warmest Regards,

Dear Cory,Thank you so much for reviewing our hotel on Expedia and sharing your feedback. We are happy that you enjoyed the location and had a good stay. We hope to see you again shall you be visiting the area.Sincerely,Nicole SullivanGeneral Manager

Dear Richa,We are so delighted you had a great stay with us and appreciate you taking the time to share your feedback. It is great to know the breakfast was so great and the rooms were clean! We hope to see you again shall you be visiting the area,Sincerely,Nicole SullivanGeneral Manager

Dear Don,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time!Warmest Regards,

Dear Echo,Thank you for your honest feedback! It is deeply unfortunate to hear about your experience with your stay. I hope that once you reached out to front des, they were able to assist with any issues. I will be following up with housekeeping to ensure there is no repeat incident. We hope to see you in the future!Thank you,Tayler

Hello Nitsie,Thank you so much for providing us your feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We are glad to see you had an enjoyable stay and enjoyed our breakfast!We hope you see you again in the near future!

Hello Shane,Short and to the point! I love to see that you had a great stay with us, and we hope to welcome you again if you shall return to Grande Prairie.Thank you,

Hello Trevor,Thank you for providing your feedback for your recent stay at the Pomeroy Hotel. I do apologize that the cleanliness of your room did not met your expectations, and ours at that! I will discuss this with our housekeeping manager straight away.We do hope on your next visit to Grande Prairie you will reconsider staying with us again to make up for this stay.Thank you,

Dear Lee Anne, Thank you so much for the great review and acknowledging how wonderful the staff are. I will be sure to share this with them!Sincerely,Nicole SullivanGeneral Manager

Dear Rowena,Thank you so much for the great review and we re delighted you had a great stay. My apologies for the night staff coming across rude and I will be sure to address this with the team. We appreciate all feedback from our guests. Have a wonderful week.Sincerely,Nicole SullivanGeneral Manager

Dear Cody,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah

Dear J,Thank you so much for the perfect review! We are so happy to know you enjoyed your stay and that you had a great night sleep. We look forward to seeing you again when visiting the city.Sincerely,Nicole SullivanGeneral Manager

Dear Colin,Thank you for the great rating on your recent stay. I am very sorry that the road noise was so loud for you. We do always have ear plugs at the Front Desk shall you ever have any issues in the future! Thank you again!Sincerely,Nicole SullivanGeneral Manager

Dear Maggie,Thank you for the awesome review! So happy to know your stay was great! SincerelyNicole SullivanGeneral Manager

Dear Zak,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon! Warmest Regards, Zarah

Dear Jack,Thank you for the amazing review! So happy to know your stay was a 5/5! We look forward to seeing you again on your next visit!Sincerely,Nicole SullivanGeneral Manager

Dear Francis,Thank you for choosing the Pomeroy Hotel! I am delighted to see that you enjoyed your stay with us and we cannot wait to welcome you back again.

Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! If there is anything we can do to make your next stay 5/5 please let us know!Warmest Regards,

Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time. I do apologize that we did not have Hot Tub functioning during your stay. Warmest Regards,

Dear James,Thank you for taking your time to provide your feedback for your recent stay at the Pomeroy Hotel. From your feedback I can see we have some improving to do! I do apologize that your stay did not meet your expectations. I will discuss with our maintenance team on replacing the mattress in the room. As well as discussing with our team on giving out adequate notice if one of our facilities are to be closed due to maintenance issues.My apologies again, and I hope for your next stay in Grande Prairie you will consider us again.Thank you,

Dear Fabiola,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time!Warmest Regards,Zarah

Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time!Warmest Regards,Tayler

Dear Clint,Thank you for choosing the Pomeroy Hotel! We greatly appreciate your feedback and hope to make your next stay 5/5! Please reach out to us for any questions or concerns.

Dear Linda,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. I am delighted to see that you enjoyed your stay and hope to see you again soon.

Dear Yifei,Thank you for the absolutely lovely review. I am thrilled to hear that you enjoyed your stay and we cannot wait to welcome you back next time.

Dear Lori,Thank you for providing feedback on your stay at the Pomeroy Hotel. It is deeply unfortunate to hear that you had a less than pleasant experience at the hotel we would like to hear more detail in order to continue to better our service for the future. Please reach out to us at your convenience. We hope to see you again!

Dear Terri,Thank you so much for the feedback on your stay at the Pomeroy Hotel! I am thrilled to let you know that the Premium floor upgrade will be in the works in the near future. Otherwise, I am delighted to hear that you enjoyed your stay, and we cannot wait to welcome you back for any future visits to Grande Prairie.

Dear Bradley,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time!

Dear James,I am very sorry to hear about your experience. We will be looking into this thoroughly and ensuring each department takes this as a learning opportunity. I do hope that we are able to rectify your first impression of Pomeroy Hotels on another stay. If you have any further feedback to provide, please reach out to me at the hotel. I would be happy to speak with you. Warmest Regards,Tayler

Dear Derek,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future. I will be following up with housekeeping to make sure standards are met. If there is anything we can do to make your next stay 5/5, Please reach out to us!

Thank-you for the wonderful feedback! We look forward to seeing you again soon!Warm regards,

Dear Sivagowry,Thank you for the lovely review! I am so thrilled that you had yet another great stay with us. I am looking forward to seeing you again for your next visit.Warmest Regards,Tayler

Dear Meghan,Thank you so much for the lovely call today! I am thrilled to hear that you had an excellent stay and that your rating did not reflect your time with us. We are looking forward to seeing you again!Warmest Regards,Tayler

Dear Darren,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time.

Dear Tita,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time!

Thank you for your feedback! I am thrilled that you had an enjoyable stay, and we hope to welcome you back next time! I will inform our maintenance department about the issues you mentioned to make sure they are fixed. if there is anything we can do to make your next stay 5/5, please let us know!

Dear Chiuman, Thank you for your feedback! I am thrilled that you had an enjoyable stay and we hope to welcome you back next time! if there is anything we can do to make your next stay 5/5, please let us know!

Dear Richard,Thank you for providing feedback on your stay at the Pomeroy Hotel. Our Buffet Breakfast is for sure one of our highlights. I am thrilled to hear that you enjoyed your stay and we cannot wait to welcome you back for next time.Warmest Regards,Tayler

Dear Almarie,Thank you for providing feedback on your stay at the Pomeroy Hotel. I am thrilled to hear that you enjoyed your stay and we cannot wait to welcome you back for next time.Warmest Regards,Tayler

Dear Darren,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time. Warmest Regards, Tayler

Dear Christopher,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We are thrilled to hear that you enjoyed your time with us and we cannot wait to welcome you back for another stay! Warmest Regards, Tayler

Thank you for the lovely review, Gary! I am delighted to hear that you enjoyed your stay and we cannot wait to welcome you back for your next visit.Warmest regards, Tayler

Dear Michael,Thank you for the amazing review! We greatly appreciate all feedback to continue to improve our services for the future. I am delighted to see that you enjoyed your stay and hope to welcome you back next time!Warmest Regards,Tayler

Dear Amber,WOW! What an amazing review! I am thrilled that you had a great experience with us and we hope to see you back for next time!Warmest Regards,Tayler

Dear Alexandra,Thank you for providing feedback on your stay at the Pomeroy Hotel and Conference Centre. It is amazing to hear that you had an enjoyable visit with us! We hope to see you again soon. Regards, Tayler