Search Hotels Near Grand 18-Winston-Salem, Winston-Salem

"There was an unpleasant odor in the room, perhaps from the type of cleaning product used. The room was ok for our very short stay. The blind was stuck down, but there was another building next to it, so the view was a brick wall. "

"Our room smelled like cigarettes and the bathroom stunk terribly. There was mold all over the walls and what looked like rat poop under the bed. The rest of the floor was dirty as well. We did not feel comfortable staying there, especially with our one-year-old. We slept horribly, woke up feeling sick from breathing in the mold, and left as quickly as we could. The woman at the front desk was kind in our interactions, but when we tried to get a refund, the manager, whose permission was needed, was hard to get a hold of. The staff would not respond to our messages online and we had to call 5 or 6 times. They did end up refunding us for the second night we were planning to stay but refused to refund us for our entire stay. We would not recommend staying here. "

"ok"

"Habitación limpia."

"Fine stay. Simple place. Clearly just renovated, but done in a decent way. I did hear a bit of noise both nights (dogs, kids), but nothing I couldn't sleep through."

"There were bed bugs, and the door locks clearly did not work. 2 days in a row, people walked into my room because the door lock didn't work. I let the manager know, and nothing was done. There was ppl partying until 5am including some of the staff. Will never stay here again"

"Parking was fine. Wouldn’t use the bar again. My tropical kind of drink was pretty mediocre."

"Checking in was fast and staff was friendly. Room smelled of smoke, carpet needed vacuumed, towels and sheets had stains, found 3 live roaches on shower curtain. Quit room as not many patrons."

"I ended up not staying at the property. When I arrived, there were blowers under the carpet and in the kitchen, apparently due to a recent flood. I took one look at this Hellhole and called Landing to cancel."