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Comfort Suites Hanes Mall

2.5 star property
Travelers start their day with a hearty breakfast buffet before exploring Winston-Salem from this strategically positioned hotel with business district convenience

Choose dates to view prices

Located in Winston-Salem's business district, Comfort Suites Hanes Mall offers a daily warm breakfast buffet. Guests appreciate the helpful staff and amenities like dry cleaning, a 24-hour gym, and an outdoor pool. Free self-parking makes it ideal for business and leisure visits.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is ฿3,110
฿3,588 total
includes taxes & fees
16 Jun - 17 Jun

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About this property

Comfort Suites Hanes Mall

  • Hotel near Hanes Mall
  • You can look forward to a free breakfast buffet, dry cleaning/laundry services and a 24-hour gym at Comfort Suites Hanes Mall. In addition to a 24-hour business centre, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
  • Additional perks include:
    • A seasonal outdoor pool
    • Free self-parking
    • Motorhome/coach/lorry parking, express check-out and meeting rooms
    • Smoke-free property, coffee/tea in reception and laundry services
    • Guest reviews give top marks for the breakfast and helpful staff
  • Room features
  • All 80 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
  • Extra amenities include:
    • Pillowtop mattresses, sofa beds and free cots/infant beds
    • Bathrooms with baths or showers and free toiletries
    • 42-inch HDTVs with premium channels
    • Wardrobes/cupboards, fridges and microwaves

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Exterior
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  • Breakfast included
  • Parking included
  • Free Wi-Fi
7.6 out of 10, Good, 1,003 reviews
The price is ฿2,666
฿3,013 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 September to 15 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per night
  • Service fee: USD 2.26 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from 23 May to 07 September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Comfort Suites Hanes Mall have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from September 2 until May 15.

How much does it cost to stay at Comfort Suites Hanes Mall?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Comfort Suites Hanes Mall on 16 Jun 2026 start from ฿3,110, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Suites Hanes Mall pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Suites Hanes Mall?

Self-parking is free at this property.

What time is check-in at Comfort Suites Hanes Mall?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Comfort Suites Hanes Mall?

Checkout is at 11:00 AM.

Where is Comfort Suites Hanes Mall located?

Situated in the business district, this hotel is within 1 mile (2 km) of Hanes Mall and Wilkes Regional. Adventure Landing Winston-Salem and Novant Health Medical Park Hospital are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

8.2

Amenities

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 608 out of 1001 reviews
Rating 8 - Good. 216 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. Parking was easy and the location was perfect for the Winston- Salem area. I enjoyed the breakfast... especially the waffles.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful! Breakfast was plentiful and fresh. Staff was friendly and helpful.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Paige

Nothing fancy by any stretch but very clean. Freshly mopped in main lobby daily and cleaning in the rooms were great! Breakfast was fine. Lots of hot options. Same thing served all three mornings. The property is dated but the cleanliness is what matters most to us and this checked the boxes for us in that category!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Great staff- clean room- great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Marvin

Liked: Cleanliness, amenities, property conditions & facilities
Good comfortable stay, will recommend
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yadira

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, exelent service, great breakfast and the employees.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Pillows could have been better. They seemed kind of worn out. Breakfast was good. Front seat staff was very friendly and helpful.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Comfort convenient and friendly people
Stayed 1 night in Jan 2026
Verified

8/10 Good

Rachel

Liked: Property conditions & facilities
Spacious room, with good breakfast options.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

DONNIE

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here a few times and never had any issues. The room is as it should be as well as the bathroom. The staff are all friendly and helpful if needed.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
The room was a good size; bathroom was great but I prefer a bit more lighting for applying makeup. Loved the bed. Would definitely stay there again,
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the beds were comfortable and the staff was pleasant and professional.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hope

Liked: Cleanliness, amenities, property conditions & facilities
Clean and good staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Room was clean and very comfortable. Front desk staff was very nice.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
Staff was very nice!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Adrienne

Liked: Cleanliness, staff & service
AC kept the room cool, clean linens, friendly staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet hotel. Staff was very friendly. Easy to find right off the highway with lots of shopping and dining options around.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

alfred

Liked: Cleanliness, staff & service, amenities
Room was great. Easy check in. Clean and a great bar/restaurant next door. Millers
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Great service clean rooms
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Room and staff were great! Bed was very comfortable and clean. Would recommend to anyone!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
It was quiet, clean and the staff was wonderful.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to shopping, quiet establishment and very clean
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were great. Beds were not comfortable though.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Bed was comfortable. Staff was pleasant and professional.
Stayed 1 night in Dec 2025